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Palm Court Backpackers – reviews, photos

11 Third Street, Katherine, Northern Territory 0850, Australia
Hotel amenities
Palm Court Backpackers
3.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    4
    1
    2
    1
    3
Date Rating
Katherine, Australia
1 review
“Good Hostel”
5 of 5 stars Reviewed 1 December 2011

I stayed here for 3 moths in a double room, the new management did a good job.
you have your own bathroom, frigde, television. And the rooms are cleaned every week.
Tobad the old reviews are so bad.
for all the people that dont like bugs, go to another country!!
The staff is really nice, they are very intrested and even help you out when you need something.
the new manager found heaps of jobs for a lot of backpackers.
the swimmingpool is not so big but it's clean.
the kichen is a bit small and deu to a lot of people stealing the stuff from the kichen a bit empty!! but everything works!!
So i love this hostel it's been my house for 3 months..
I'm going to miss it!!!

Room Tip: does not really matter all rooms are pretty good to sleep in. The rooms are pretty much sound proof
See more room tips
  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask laura m about Palm Court Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCBKmanager, General Manager at Palm Court Backpackers, responded to this review
16 February 2012
Hi Laura,

Its always good to hear just how much people enjoy spending time here, we hope that you will add us on facebook, and keep us up to date with your trip around our beauitful country.

Thank you for your kind words, I will be passing them on to all the staff.

Lee
Manager
Palm Court Bakpakers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
“Management has changed, everything is good”
5 of 5 stars Reviewed 8 August 2011

The older reviews are really bad. But the newer ones are good. This is thanks to a new management. I have stayed there for more than 4 weeks and it was an amazing place. The new management put a lot of effort in it to make it a better place and they were quite successful. It have good equipped double rooms and 3 and 4 bedrooms. Often with a fridge and a TV (probably now all of them). The pool area is very nice (but the water was pretty cold) and the kitchen is well equipped as well. The staff is friendly and they help were they can. If it is their duty or not. (one helped me to find a job). One more thing, Katherine in the dry season is a very good place to find a job. Meanwhile I worked I got 3 new job offers. Workseekers forget to go to Darwin, stay in Katherine.

  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rene28 about Palm Court Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCBKmanager, General Manager at Palm Court Backpackers, responded to this review
16 February 2012
Hi Rene28,
Thanks for taking the time to post your feedback, Its always good to hear that we are doing a good job.

Hope you enjoy the rest of your trip.

Lee
Manager
Palm Court
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Townsville, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“What a joke”
2 of 5 stars Reviewed 5 July 2011

After traveling around a Australia for the past 6 months, this would have to be the worst place I have stayed. Nothing is clean, the staff are more concerned about facebook & sending texts. I don't mind ruffing it, but I would expect this to be hostel at least clean.

The location is great, close to the shopping center, was looking at staying a few nights, ended up staying at a local motel.

It is a shame because it would have been a great place to stay a few years ago, staff aren't interested in helping.

  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask amber_milton about Palm Court Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCBKmanager, Manager at Palm Court Backpackers, responded to this review
10 July 2011
As the new Manager of Palm Court we are commitment of delivering a level of product and service that fulfills our guests needs.

Quite clearly, we have fallen well short on this endeavor and for that I would like to express my sincere apologies.

I want to assure you that your advice is very important to us and assists in improving the level of product and service we provide to our guests. For this reason I wish to follow up on your issues further and would appreciate the opportunity to discuss the matter directly with you.

palmcourt1@bigpond.com
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“Terrible”
1 of 5 stars Reviewed 29 March 2011

Avoid this hotel.
The price is about 90$ for a room without air conditionner (and somehow it's better seeing the age of this machine). You share the room with many cockroaches... The reception is holding by a girl who don't care about people. For 10$ more you could have a proper room and have a good sleep ! Don't hesitate and avoid this one .
Besides, the swimming pool seems bigger on the pictures...

  • Stayed March 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Zazouille63 about Palm Court Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCBKmanager, Manager at Palm Court Backpackers, responded to this review
10 July 2011
As the new Manager I would like to appologise for your experience and esure you we are doing our up most to make improvements to the property.

We hope to see you again soon.
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Wellington
Senior Contributor
28 reviews 28 reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
“Ick! Awful!”
1 of 5 stars Reviewed 29 November 2010

My partner and I stayed here out of necessity and afterwards reflected that we would have preferred to spend the night sitting up at the 24 hour McDonald's in town. We arrived in Katherine at around 9 p.m. after deciding we didn't want to stay at the awful-looking Mataranka Homestead Resort, and the one good thing I will say about Palm Court is that the manager on duty was very flexible about accommodating our late arrival. As for the hotel itself, our room was dirty and had bugs, and the whole place seemed more like a halfway house than a motel. At $70 for a double room, this was probably the worst value place I've ever stayed. I would sleep in my car rather than stay here again...yuck!

  • Stayed October 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask hbinnz about Palm Court Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Palm Court Backpackers

11 Third Street, Katherine, Northern Territory 0850, Australia
Price range (per night):* INR1,612 - 4,891

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