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Palm Court Backpackers – reviews, photos

11 Third Street, Katherine, Northern Territory 0850, Australia
Hotel amenities
Palm Court Backpackers
3.5 of 5 stars 11 Reviews
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11 reviews from our community

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Traveller rating
    4
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Date Rating
Sydney, Australia
1 review
“Management has changed, everything is good”
5 of 5 stars Reviewed 8 August 2011

The older reviews are really bad. But the newer ones are good. This is thanks to a new management. I have stayed there for more than 4 weeks and it was an amazing place. The new management put a lot of effort in it to make it a better place and they were quite successful. It have good equipped double rooms and 3 and 4 bedrooms. Often with a fridge and a TV (probably now all of them). The pool area is very nice (but the water was pretty cold) and the kitchen is well equipped as well. The staff is friendly and they help were they can. If it is their duty or not. (one helped me to find a job). One more thing, Katherine in the dry season is a very good place to find a job. Meanwhile I worked I got 3 new job offers. Workseekers forget to go to Darwin, stay in Katherine.

  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rene28 about Palm Court Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCBKmanager, General Manager at Palm Court Backpackers, responded to this review
16 February 2012
Hi Rene28,
Thanks for taking the time to post your feedback, Its always good to hear that we are doing a good job.

Hope you enjoy the rest of your trip.

Lee
Manager
Palm Court
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“What a joke”
2 of 5 stars Reviewed 5 July 2011

After traveling around a Australia for the past 6 months, this would have to be the worst place I have stayed. Nothing is clean, the staff are more concerned about facebook & sending texts. I don't mind ruffing it, but I would expect this to be hostel at least clean.

The location is great, close to the shopping center, was looking at staying a few nights, ended up staying at a local motel.

It is a shame because it would have been a great place to stay a few years ago, staff aren't interested in helping.

  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask amber_milton about Palm Court Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCBKmanager, Manager at Palm Court Backpackers, responded to this review
10 July 2011
As the new Manager of Palm Court we are commitment of delivering a level of product and service that fulfills our guests needs.

Quite clearly, we have fallen well short on this endeavor and for that I would like to express my sincere apologies.

I want to assure you that your advice is very important to us and assists in improving the level of product and service we provide to our guests. For this reason I wish to follow up on your issues further and would appreciate the opportunity to discuss the matter directly with you.

palmcourt1@bigpond.com
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“Terrible”
1 of 5 stars Reviewed 29 March 2011

Avoid this hotel.
The price is about 90$ for a room without air conditionner (and somehow it's better seeing the age of this machine). You share the room with many cockroaches... The reception is holding by a girl who don't care about people. For 10$ more you could have a proper room and have a good sleep ! Don't hesitate and avoid this one .
Besides, the swimming pool seems bigger on the pictures...

  • Stayed March 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Zazouille63 about Palm Court Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCBKmanager, Manager at Palm Court Backpackers, responded to this review
10 July 2011
As the new Manager I would like to appologise for your experience and esure you we are doing our up most to make improvements to the property.

We hope to see you again soon.
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Wellington
Senior Contributor
28 reviews 28 reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
“Ick! Awful!”
1 of 5 stars Reviewed 29 November 2010

My partner and I stayed here out of necessity and afterwards reflected that we would have preferred to spend the night sitting up at the 24 hour McDonald's in town. We arrived in Katherine at around 9 p.m. after deciding we didn't want to stay at the awful-looking Mataranka Homestead Resort, and the one good thing I will say about Palm Court is that the manager on duty was very flexible about accommodating our late arrival. As for the hotel itself, our room was dirty and had bugs, and the whole place seemed more like a halfway house than a motel. At $70 for a double room, this was probably the worst value place I've ever stayed. I would sleep in my car rather than stay here again...yuck!

  • Stayed October 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask hbinnz about Palm Court Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Absolutlety bad value for money”
1 of 5 stars Reviewed 1 May 2010

Place stinks. Rooms are miserable - really. I have photos to prove it. I paid 25AUD for a night in 10 bed mixed dorm. There are lockers there but there are no keys for them. They overcharged me selling bus ticket (return) to Katherine Gorges for another 25AUD. If you're backpacker you're massively better off booking accommodation with Nitmiluk National Park camping grounds - they will provide you transport to the gorges withing accommodation rates.
This place is rather for seasonal mango pickers than traditional tourists!

  • Stayed November 2009, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask xroorx about Palm Court Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Palm Court Backpackers

11 Third Street, Katherine, Northern Territory 0850, Australia
Price range (per night):* INR1,612 - 4,891

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