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Trailways Hotel Nelson – reviews, photos

3.0 of 5
66 Trafalgar Street, New Zealand
Hotel amenities
Trailways Hotel Nelson
Ranked #13 of 43 hotels in Nelson
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
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    25
    7
    4
    1
Date Rating
Chicago, Illinois
Top Contributor
167 reviews 167 reviews
Reviews in 133 cities Reviews in 133 cities
106 helpful votes 106 helpful votes
“nice rooms by riverside”
4 of 5 stars Reviewed 4 February 2012

i had a ground floor room which opened onto a deck by the river. it was very nice scenenry to watch the tidal river chanf=ge levels and to relax at night. or you can get a room on second floor with a balcony- ask for the river side of the hotel.
the room was large, comfortable and modern.
noise from people outside can be a problem.
easy walk to downtown stores, restaurants, etc.

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask whomever about Trailways Hotel Nelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry Munro, Manager at Trailways Hotel Nelson, responded to this review
13 March 2012
Thank you for your review posting your review. Our riverside rooms and restaurant are indeed a lovely place to relax and watch the river and birdlife. Especially lovely on a high tide.
Kind regards
Garry Munro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
1 review
“Great stay for families”
5 of 5 stars Reviewed 20 January 2012

We had room 85 - self contained with dishwasher, 2 hot plates, microwave and a guest laundry 5m from the room.

There is a supermarket directly across the river and 5 minutes walk, meaning if you are after the ability to be in town, and want to cook rather than be forced to at out - then this place is the business. The bar is well stocked and reasonably good value.

The outdoor pool is small but heated, and the kids enjoyed it. Beach reserve is 10 mins drive down the road.

Internet is pricey, so best to bring your own. All carriers have excellent coverage for mobile broadband.

We paid $195/night, but for the flexibility we got it was worth it.

Being in the middle of town was hugely beneficial - Nelson town is great - but Trailways is just across the bridge and is mentally 'out of sight and out of mind', meaning it's quiet.

Can't comment on other rooms, but room 85 was great. It sleeps 2 singles upstairs (with their own tv) and a double bed downstairs.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask antoniosk about Trailways Hotel Nelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry Munro, General Manager at Trailways Hotel Nelson, responded to this review
23 January 2012
Dear Antoniosk, Thank you for taking time the to post your review of the hotel on Tripadvisor, I appreciate you feedback.

I was delighted to read that you enjoyed your stay with us and you enjoyed the comforts of your room and facilities here. I agree our location is great for our guests, close enough to wander into town and the shops but far enough away to be peaceful.

Thank you for choosing to stay at Trailways Hotel, we look forward to welcoming your family back again one day.

Kind regards
Garry Munro
General Manager
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christchurch
1 review
“Good location but noisy”
3 of 5 stars Reviewed 16 January 2012

A great location - very central with friendly staff. However, the major drawback for us was the noise. Our room was nextdoor to the housekeeping area and we were woken each morning with the housekeepers talking. The walls really were paper thin so we could hear everything they were saying. We also had issues with the shower as the temperature fluctuated dramatically. We did not expect to have these issues when paying almost $200 a night and when we know the standard of accommodation available elsewhere in Nelson. If these issues were addressed it could be a great place to stay.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nicola l about Trailways Hotel Nelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry Munro, General Manager at Trailways Hotel Nelson, responded to this review
17 January 2012
Dear Nicola

Thank you for posting your feedback in regards to your experiences whilst staying with us. I was sorry to hear of the shower fluctuating and can confirm this is now fixed. Problems like this we will rectify as soon as we aware of them so thank you for bringing this to our attention.

I was pleased to hear our staff were friendly during your stay but very sorry to hear their chatting carried over to your room. This is certainly not the normal and your feedback has been passed on to them. They are very sorry to hear they had disturbed you and they have asked me to pass on their apology for this.

Thank you for raising your concerns. We would really like to see you again the future, so please do not hesitate to stay with us again on your next visit to Nelson.

Kind regards
Garry Munro
General Manager
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Thames, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very good place to stay”
5 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

Very friendly staff. Very helpful with all queries. Staff went out of their way to help. Restaurant excellent. Location A+++. Very comfortable. Have stayed there twice now and would definitely return. Definitely get river view. Well worth it despite the bad weather we had.

Room Tip: Get river view
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jenny M about Trailways Hotel Nelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry Munro, General Manager at Trailways Hotel Nelson, responded to this review
9 January 2012
Hello Jenny, thank you for taking the time to tell your fellow travellers about your stays with us. We are pleased you have enjoyed each stay and plan on one day returning. I will certainly pass your feedback on to all our team, and look forward to welcoming you back some day soon. Hopefully when the sun is shining.

Kind regards
Garry Munro
General Manager
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Portland, Oregon
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
“Great location and nice rooms”
5 of 5 stars Reviewed 3 January 2012

Convenient location combined with nice rooms (small terrace in a riverside room on the second floor) and very helpful staff. Best breakfast spread of my NZ trip. Special touch of 4 course Christmas dinner menu from which guests could order a la carte for room service.

Room Tip: Request 2nd flor riverside
See more room tips
  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Phyllis G about Trailways Hotel Nelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry Munro, General Manager at Trailways Hotel Nelson, responded to this review
5 January 2012
Dear Phyllis, thank you for taking the time to provide your feedback regarding our Hotel and your stay. I was pleased to read you enjoyed your stay and meals and you were well looked after. We look forward to welcoming you back one day.

Kind regards and Happy New Year
Garry Munro
General Manager
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Additional Information about Trailways Hotel Nelson

66 Trafalgar Street, New Zealand
Price range (per night):* INR5,321 - 8,514

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