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Bella Vista Express Hotel Auckland Airport – reviews, photos

3.5 of 5
14 Airpark Drive | Airport Oaks, Mangere 2022, New Zealand (Formerly Ventura Inn & Suites Auckland Airport)
Hotel amenities
Bella Vista Express Hotel Auckland Airport
Ranked #5 of 23 hotels in Mangere
4.0 of 5 stars 299 Reviews
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299 reviews from our community

What travellers say about this hotel
  • Free shuttle(16)
  • Continental breakfast(12)
  • Next morning(8)
  • Car park(7)
  • Good value(6)
  • New Zealand(6)
  • Reasonable price(5)
  • Friendly and helpful(5)
  • Would highly recommend(4)
  • Early flight(4)
Traveller rating
    73
    147
    51
    15
    13
Only show reviews for Family (72) | Couples (163) | Business (23)
Date Rating
Singapore
Senior Contributor
46 reviews 46 reviews
Reviews in 16 cities Reviews in 16 cities
41 helpful votes 41 helpful votes
“Good stopover hotel”
4 of 5 stars Reviewed 8 February 2012

We chose to stay in Bella Vista as a one-night stopover. The hotel provides a free airport pick up which was prompt. The services include free morning wake-up call.
We were very grateful that they had a restaurant & bar in the lobby as my husband and I were starving by the time we arrived in Auckland at 8pm.
The free breakfast can be improved, but there's option to upgrade to a cooked meal.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kooifei about Bella Vista Express Hotel Auckland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVExpress, General Manager at Bella Vista Express Hotel Auckland Airport, responded to this review
27 March 2012
Thank you for taking the time to provide a review of your recent stay at the Bella Vista Express Hotel, we are delighted to hear that your needs and expectations were met. Thank you for highlighting your suggestions we will most certainly take this on board.
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shropshire
Top Contributor
57 reviews 57 reviews
Reviews in 36 cities Reviews in 36 cities
28 helpful votes 28 helpful votes
“Good Airport Hotel”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

The Bella Vista is excellent value for money airport hotel, which includes free airport pick up and Drop off . The services is excellent the rooms clean and the free continental breakfast an added bonus.

For a one night stop over it would be difficult to provide better value for money than the Bella Vista

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask reded46 about Bella Vista Express Hotel Auckland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVExpress, General Manager at Bella Vista Express Hotel Auckland Airport, responded to this review
27 March 2012
Thank you for taking the time to provide feedback from your stay at the Bella Vista Express Hotel Auckland Airport. We are delighted to hear that your stay met your needs and expectations and look forward to welcoming you back in the future.
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New Zealand
Senior Contributor
33 reviews 33 reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“Better than most”
4 of 5 stars Reviewed 1 February 2012

Like most Auckland airport motels and hotels, this is transitory accommodation and makes no pretence to be otherwise. Book-in is slick, as is check-out. The airport shuttle is always on time. There is no pretence at friendly customer relations, but efficiency and quick turnaround are paramount. After all, this is a business based on one-night stands, so caveat emptor prevails, and fair enough. All I needed was a clean comfortable room with reliable transport to my ongoing flights, and that is what I got.
The included breakfast was adequate, if a little shambolic, with undisciplined children creating mayhem. An earlier breakfast time would probably have been better.
The evening snack bar is a good innovation - but watch out for the wine prices. Two glasses of red cost more that the meal.
Overall, having sampled several other similar locations I would prefer Bella Vista. Efficient, no nonsense and precise. If you want loving care and ego stroking, go to Novotel!

Room Tip: First floor room suited us very well
See more room tips
  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nevl about Bella Vista Express Hotel Auckland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVExpress, General Manager at Bella Vista Express Hotel Auckland Airport, responded to this review
27 March 2012
Thank you for taking the time to provide a review of your stay at the Bella Vista Express Hotel Auckland Airport. We are very much a transitory hotel dealing with overnight guests who fly in and out of Auckand Airport. We believe we are at the top of the mid range 3 star accommodation offering in the Auckland Aiport District and we don't pretend otherwise, we offer clean, comfortable, spacious and affordable accommodation and our team are genuinely friendly. Like you we believe that if it's luxury you are after, then Novotel or our Friends at Sudima at $50 - $100 more a night should be your first choice. We look forward to welcoming you back in the future.
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Bolton
Senior Contributor
30 reviews 30 reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
“The smooth side of rough”
2 of 5 stars Reviewed 29 January 2012

Good points

Close to airport with free shuttle bus which was prompt, a taxi would cost $40
Beds are comfortable
Rooms and bathroom are large
The staff seem pleasant and polite, we arrived around 1am and they still got us a beer even though the bar was closed.

Bad points
The pool is in the car park...this is not detailed on their website, have uploaded a pic.
The high speed internet (£9.50 24 hours) is slow, very very slow. I had to ask reception to check if they had a problem with connection, they didn’t! There is Wi-Fi in the lobby but we needed the internet to research employment so needed it in our room. It also cut out a number of times so I lost what I was looking at.
The curtains and net curtains in the room are dirty
The aircon in the room didn’t work.
The breakfast room is small and badly organised so feels squashed, the options for food are 3 cereals, bread for toast with some preserves, canned peaches in a bowl and chocolate muffins, not sure which continent this continental breakfast is from but its lacks the ingredients I would associate with a European continental.

Wouldn’t want to come back here.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask chelle1983 about Bella Vista Express Hotel Auckland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVExpress, Manager at Bella Vista Express Hotel Auckland Airport, responded to this review
5 February 2012
Dear Guest.
Thank you for taking the time to write a review. Feedback is an important part of our quality assurance and all comments are taken with the view of "How can we do things better"
It was good to see in your review that you highlighted the positives as well as it is also great to know the things we are doing well.

I was disappointed to read your comments about the internet. I can assure you that this is not a common problem and most guest find our internet to be well priced (only $9.50 for 24 hours) and reliable. As you also highlighted we do have free wireless in the lobby area as well as 2 computers guest can access free of charge. I apologise for the difficulties you experience as I know how frustrating this can be. I can assure you that it was a temporary issue and the internet is now running well.
In regards to the breakfast comments I was quite surprised as this is always viewed as a great service considering the value and convenience it adds to your stay. It is not the full continental breakfast you might find when you are paying between $15-$20 per person but the fact that it is complimentary and you can access breakfast from as early as 03.30 in the morning (for those early flights!) we know this is appreciated by the majority of our guests.
Again I would like to thank you for your comments and if you are visiting Auckland Airport again I hope that you give us another opportunity?
All the Best
Dean Nicol.
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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great Value Near Airport”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

The Bella Vista Express Hotel was the perfect place to stay after a long overseas journey. While not the fanciest hotel in Auckland, it was clean, comfortable, and more than adequate for catching a few ZZZs with a fantastic location just down the road from the airport. The staff was friendly and helpful, the internet in the lobby was nice to "re-connect" with the world, and the free breakfast was great to wake up to in the morning. Certainly, a great value near the airport!

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask UTFlyBoy1 about Bella Vista Express Hotel Auckland Airport
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Additional Information about Bella Vista Express Hotel Auckland Airport

  • Ventura Hotel Airport
  • Ventura Hotel Mangere
Address: 14 Airpark Drive | Airport Oaks, Mangere 2022, New Zealand (Formerly Ventura Inn & Suites Auckland Airport)
Price range (per night):* INR4,033 - 4,985

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Bella Vista Express Hotel Auckland Airport
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