Like most Auckland airport motels and hotels, this is transitory accommodation and makes no pretence to be otherwise. Book-in is slick, as is check-out. The airport shuttle is always on time. There is no pretence at friendly customer relations, but efficiency and quick turnaround are paramount. After all, this is a business based on one-night stands, so caveat emptor prevails, and fair enough. All I needed was a clean comfortable room with reliable transport to my ongoing flights, and that is what I got.
The included breakfast was adequate, if a little shambolic, with undisciplined children creating mayhem. An earlier breakfast time would probably have been better.
The evening snack bar is a good innovation - but watch out for the wine prices. Two glasses of red cost more that the meal.
Overall, having sampled several other similar locations I would prefer Bella Vista. Efficient, no nonsense and precise. If you want loving care and ego stroking, go to Novotel!
Room Tip: First floor room suited us very well
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 March 2012
Thank you for taking the time to provide a review of your stay at the Bella Vista Express Hotel Auckland Airport. We are very much a transitory hotel dealing with overnight guests who fly in and out of Auckand Airport. We believe we are at the top of the mid range 3 star accommodation offering in the Auckland Aiport District and we don't pretend otherwise, we offer clean, comfortable, spacious and affordable accommodation and our team are genuinely friendly. Like you we believe that if it's luxury you are after, then Novotel or our Friends at Sudima at $50 - $100 more a night should be your first choice. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC