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The Bay Apartments – reviews, photos

371 The Esplanade, Queensland 4655, Australia
Hotel amenities
The Bay Apartments
4.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    12
    4
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    1
Date Rating
Dubai
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Great place for families!”
4 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

My family and I stayed at The Bay apartments for a week during December 2011. There were 5 adults and a toddler, and the 3-bedroom apartment suited us perfectly. The bedrooms were a good size and the master bedroom was great. It also had 2 full bathrooms and a laundry with a washer and dryer tucked away inside a cupboard which I thought was fantastic. Built in wardrobes in every room as well. The kitchen was a good size with just about everything you could need for a short stay. There was an 8-seater dining table inside, plus an outdoor one on the verandah, and a huge wraparound couch in the lounge room.

The spa on the verandah was great to have however we did go down to the pool area and used the outdoor spa as well which we liked. We also used the BBQ near the pool area on Christmas Day which was very handy.

The airconditioner noise that other reviewers have mentioned did not bother me at all, I guess because I live in Dubai where we are used to that noise 24/7, but my family that aren't used to it did mention it. I really didn't think it was an issue. I really liked the security as well - you need the key to get into the building, the pool area, and the carpark, plus to go up to your apartment.

The apartments are across from the beach, and there are some restaurants and a convenience store along the road. You could not fault the managers as they were fantastic and very friendly, even showing my sister how to park her car in a tight space in the garage. I would definately stay here again if I were to return to Hervey Bay.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise Foulston, Manager at The Bay Apartments, responded to this review
13 February 2012
Hi There,
What a wonderful review and with so much time and effort put into it, thank you so much!
We are always estatic to hear our guests have had such a great time and that we have again been able to provide a happy and professional service. What a fantastic way for you and your family to spend Christmas Day together around the pool and with a good Aussie BBQ. Security is a must nowadays so we are fortunate to have a safe and secure building which also keeps the floors private to guests only. Airconditioners are a neccessary item in our climate during summer and when turned on guests are usually inside with the doors closed so noise is fortunately not usually a problem so glad to hear you didnt feel they were an issue.
Hope to see you again when you next visit the family. All the best, Denise & Derek
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hobart
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Glad I splurged!”
5 of 5 stars Reviewed 9 February 2012 via mobile

These apartments were amazing. Fantastic for the family. The room we stayed in was luxurious and spacious. Service was great and position of the complex was down my favourite end of the Bay. We will be back.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denise Foulston, Manager at The Bay Apartments, responded to this review
12 February 2012
Hi,

Thank you so much for taking the time to write a review on our property. We are so happy to hear you enjoyed your stay, the apartment and the complex. We are very lucky to have one of the best locations in Hervey Bay and the size of our apartments are a one off in the bay as well.

We always try to make our guests feel very welcome and at home while also providing the service that is expected.

Hope you continue to have happy and safe travels.

Thanks again,

Denise & Derek
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Melbourne
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Beautiful and spacious apartment”
5 of 5 stars Reviewed 10 January 2012

We stayed for 5 nights and had been told we would get a 2 bedroom apartment plus foldaway for our 3 kids because no 3 bedders were available. When we arrived we were upgraded to a now available 3 bedder and we were extremely happy. However the apartments were so spacious that a 2 bedroom apartment would not have been a problem.

The apartment was very large and beautifully appointed. I am very noise sensitive and being one floor up, we heard virtually no noise at all. Great pool which the kids were in all the time. I used the gym a couple of mornings which was a bonus I wasn't expecting.

Great location across from the beach and close to shops and restaurant.

We would go back in a heartbeat.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Denise Foulston, Owner at The Bay Apartments, responded to this review
11 January 2012
Hi There,
Firstly thank you so much for taking the time to write your review at what still is such a busy time for everyone. We are so happy to hear your stay was so enjoyable and only too pleased to help with the extra bedroom when it became available. Our pool has been noted by many as the best in the Bay and we have to agree. It is warm all year round and is a beautiful area. Look forward to seeing you guys again in the future and wish you all a happy and healthy new year. Cheers, Denise & Derek
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Rockhampton, Australia
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Lovely with one main fault.”
4 of 5 stars Reviewed 28 November 2011

We ( 5 adults ) stayed for 2 nights, late November.
The apartment really suited us as all 3 bedrooms were nice, spacious and with windows that could be opened and good sized wardrobes. The rest of the apartment was also large airy and very clean. The kitchen was well equiped.The staff were very helpful and provided extra crockery etc when asked - for our parents who visited for a meal.
The Spa on the verandah was nice but a bit noisy, it would have been good to also have had a bar-b-que on the verandah like some places do.
The main fault we found was the huge air conditioner unit outside the main bedroom was extremely noisy. For our 2nd night we turned the air con off and opened all the doors and windows, this was better but we could still hear the loud hum of the air con' unit next door."
It was advertised as having 2 lounge rooms, but as it was all open plan the TV noise etc from one room was in conflict with the other.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise Foulston, Manager at The Bay Apartments, responded to this review
29 November 2011
Hi Guys,

Glad you enjoyed your stay and the service we provided.We enjoy doing the extra things to make guests stay memorable. We would love to have BBQ's on the verandahs however Body Corporate does not allow it for safety reasons but the lovely BBQ down by the pool is a great spot to sit and relax and well equipped. The airconditioners being an outdoor unit can be noisy outdoors as they are a large unit to ensure the apartments are kept cool in our humid climate. Thank you for taking the time to place your review. Hope to see you again.

Cheers,

Denise & Derek
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adelaide hills
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Just Fabulous”
5 of 5 stars Reviewed 14 September 2011

My teenage daughter and I stayed here for 4 nights and could not have been happier. The apartment was spacious, modern and extremely clean. We had everything we needed for a few days relaxation and whale watching. The beds were so comfortable, in fact I slept better there than at home!!! Derek, the manager, was really helpful and pleasant. They were easy with a little extra time for check out. Would highly recommend this resort style accommodation. We did not have a car, as we were out on boats for 2 of the 3 full days we were there, and that was a little tricky as Hervey Bay is quite spread out. if we had stayed longer I would have hired a car.

Room Tip: We were on the first floor, you could probably see more sea higher up but it didnt bother us.
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  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Denise Foulston, Manager at The Bay Apartments, responded to this review
15 September 2011
Hi There,
So happy to hear you and your daughter had such a great time. When you are coming up next, if you book early enough you can request a higher floor and we will accommodate if possible. They are great apartments we agree. Derek and myself always try to help out and it is lovely to hear you were so pleased with Derek's service and friendliness. Hope to see you again one day on your Mother and Daughter travels! Cheers Denise & Derek
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Additional Information about The Bay Apartments

  • Bay Hervey
Address: 371 The Esplanade, Queensland 4655, Australia
Price range (per night):* INR10,082 - 15,123

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