Thought we would choose the Rutland for our Wedding night since we had always had great servcie in the restaurant. The room was lovely unfortunately the service we received wasn't, not a great start to the honeymoon.

The greeting I received in the morning was terse and bordered on rude. Instead of "good morning" or "how was your stay" all I got was "anything from the mini-bar".

We were never offered the "complimentary" continental breakfast.

And finally when I sent an email to bring these things to the attention of the owners they didn't even bother to reply.

We stayed there for 4 nights as a base to get up to the National Parks to the North and East. The Rutland Arms is a charming place, so much better value than the local motels, with excellent food served in the Pub downstairs or in the courtyard garden. A varied menu, complemented by wine and beers from around the world, served by a very friendly and helpful team of people. Only small downside was lack of aircon, compensated for by an effective ceiling fan and open windows allowing us to share the fun of some Friday night revellers in the street outside!

My wife and I stayed at the very charming Rutland Arms Inn for about ten days and had the most wonderful time. We stayed in the Rutland Suite, which was basically a room, but very comfortable.
The staff are incredibly friendly, especially the wait and bar staff in the pub downstairs (which has a great ambience and a roaring log fire every night). They're a happy bunch, know their menu well and aren't afraid to offer opinions and spirited recommendations about the fare on offer, which is so refreshing.
We also thought the food was almost perfect - the portions were worryingly large, and they do love their fries, but the lamb shank is truly spectacular.
I loved the way we were fussed over, especially by the people serving us breakfast - their attention to detail was touching, they knew exactly what our preferences were, down to what sort of coffee each of us preferred, and when!
Wanganui is a lovely little town with possibly the friendliest people on the planet, (it has a great newspaper as well!) and the Rutland is one of its best features.
We're definitely going back.

we stayed a night in the rutland arms in the "york suite" which was great value for money. We had a nice suite and spent the evening in the pub which served great food.
Wanganui is a smart clean town on the river and well worth a visit