Upon reading the review posted by 4oystercatcher, we feel compelled to right a wrong. A wrong perception, that is.Our family has been holidaying at Thorold Country House for 3 years now, the same time each year. From the beginning we have never been disappointed, it is a break away we look forward to every year for various reasons. Wendy and Gary are the most hospitable hosts you will ever find, they are welcoming, accomodating and their property is beautiful. They are sincere and interested in what they do. It isn't just a business to them and it shows. We stay in the Cottage, as did 4oystercatcher and can truthfully tell you it is so quiet, peaceful and serene, we have never heard noises from the road or anywhere, only the occasional bleat from a lamb/sheep, which is to be expected and is part of the experience we expect(the website shows lambs/sheep on the property). How anyone would think the pool is heated is beyond me, as if it was, it would say so on the website, which it doesn't. It is definately not unclean, Gary spends a lot of time making sure it is kept in wonderful condition. Our 7yr old daughter lives in the pool when we stay, if it was unclean, why would we allow that to happen??? The Thorold website doesn't take 'nonrefundable deposits' either - Our experience has been that when booking everyone is asked to give credit card details as a security measure but nothing is ever credited against the card. If you don't have a CC then another option is you can give a 30% CASH deposit - not unusual. We also don't find Thorold to be overpriced. What we pay is great value for the benefits we get; A full (home cooked) fresh breakfast every morning with great conversation, privacy, our own fully equipped kitchen, our own BBQ area, a covered carpark, the use of the pool, a DVD player, hair dryer and the bedrooms have beautiful dressers and wardrobes to use - it is literally a home away from home. It seems the benefits on offer at Thorold weren't what 4oystercatcher were actually wanting, it is a shame that the outcome has been a bad review of a fantastic establishment. We highly recommend staying here and endorse all the other positive comments posted on this site about Thorold Country House. We will be back next year, as usual :-)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC