My partner and I stayed one night at the Barkly motor lodge, it was a surprise for me, from him, it was also meant to be a very special night. He asked and payed $145 for a room with a spa bath. we realised the spa bath did not work and went and spoke to staff, they said they would refund full price to us in the morning, so we stayed there any way. That night the smoke alarm beeped almost every 20seconds, this was a little frustrating, because we had got away from home to relax. In the morning my partner went to get our refund and they said they would charge the price of a room with out a spa bath. I later on found out that price of a normal room was $115. we only got $15 back from $145 which means we were over charged still. I called up and said we were over charged and that it was up setting to me. My partner was up set as well because he wanted the night to be perfect, for us. When i was calling up the man i spoke to was rude and told me it wasn't his problem, so i will always tell people about my experience because it could happen to anyone and luckily it wasn't our wedding night.
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