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Frogmore Apartments – reviews, photos

13 Military Rd. | West Beach, Glenelg, South Australia 5024, Australia
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3.5 of 5 stars 3 Reviews
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3 reviews from our community

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UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A bit of a dump!”
2 of 5 stars Reviewed 6 February 2009

We stayed here becuase we were thinking of moving out to Adelaide.

Positives: good location for the beach, spacious apartments

Negatives: Pool was dirty on arrival and when asked to have it cleaned were told we would have to wait until the middle of the week! we had kids with us who wanted to jump in the pool (which was the only reason we booked this apartment). The surrounds of the pool is tiny, there are only a few plastic chairs and 1 table which have seen their day. There is a barbecue which looked like you would get food poisening from if you tried to cook anything. The surround of the pool is also plagued by ducks. which might sound cute but not when you are trying to get your kids from avoiding standing in their muck and putting their hands in it when getting out of the pool. This was the main bug bear for us. Also they have a washing machine to use but you have to pay to use it!. If you dont have a car it is quite a long walk to the shops to get any food for your self catering accomodation. We found the food and alcohol expensive. there is a chip shop a few minutes walk and it is ok (when it is open!) It is a nice walk along the beach (approx 25 mins) to Glenelg and this is a nice place to go.

If I were to go back again (which I never will) I would not stay here. I felt the place could do with an update and a thorough clean. we stayed nearly a month and had to ask for them to change the bedding!

We stayed here because of the price and its location to everything we needed to do whilst we were there but I really do feel that it spoilt our holiday a bit and had we stayed at nicer more modern and cleaner apartments we would have had a different aspect on it.

I would say it would be ok for a few days if you just want a place to crash but if you are staying longer than a week then i would look around. I found it was not in a good enough central location. yes there was a bus stop outside, but if you wanted to walk anywhere it was quite a trek, especially for food! hire a car!

  • Liked — location to the beach
  • Disliked — without a car it was quite far out from anything. dirty pool with dirty ducks
  • Stayed October 2008, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Matlock, UK
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Disappointment”
1 of 5 stars Reviewed 19 May 2008

Our stay here lasted two hours as we checked into a local hotel rather than stay at this property. The only contact with the proprietors was through a telephone on the front wall of the apartments. In speaking with them we neither expected, nor received, the return of the 300 Australian Dollar deposit we had paid to secure one week's stay during our seven week tour of Australia. We had stopped in Travelodge, Comfort and Quality Inns, each booked from the UK through the internet, and the Frogmore Apartment was a disappointment compared with all of them. It was poorly cleaned - crumbs still on the worn sofa in the lounge. One of the curtains was missing a runner and hanging down. The bed linen comprised sheets that did not match and neither did the crockery in the kitchen. The shower was badly stained and there were no views to relieve the general run-down atmosphere. We couldn't find a dryer, only an outdoor clothes line. On the positive side, it is close to the beach, and the entrance and some apartments do overlook green space as advertised on the Frogmore's web-site. Ours did not. Maybe we were unlucky in that a notice on the wall clearly stated that each occupant was responsible for cleaning the apartment before they left. We were expected to pay cash (115 Aus dollars a night) as credit cards were not accepted (even though the deposit had been paid by credit card over the telephone) and this proved to be the final straw as the nearest ATM was out of use. We found a beautiful hotel in Henley Beach, half a mile away, directly overlooking the beach. The aprtment might be fine for families seeking utilitarian accomodation, but for a couple with modest expectations of comfort and cleanliness, Frogmore was an unacceptable disappointment.

  • Liked — Convenient for the beach
  • Disliked — General presentation, cleanliness, style, furnishings, bedding, shabbiness.
  • Stayed April 2008, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Business service (e.g., internet access)
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“Frogmore Apartments - Forget High Season prices near the beach”
4 of 5 stars Reviewed 24 January 2008
3
people found this review helpful

Found this on the net last minute and got the shock of my life. Was a great well kept apartment updated from an older set of flats, but what a credit to John and Natasha. Could not have been simpler to check in and depart and all the necessary items that go with your typical apartment (ie. linen, crockery, cutlery, etc) were there. So all-in-all, well done and at $120 per night high season and 5 minutes to West Beach for swimming, what a deal. The room we had had 2 rooms (double bed in one, double and single in the other) but it has heaps more room. PS it also has an inground pool out the back to die for!!

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