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Oaks Plaza Pier Apartment Hotel – reviews, photos

4.0 of 5
16 Holdfast Promenade, Glenelg, South Australia 5045, Australia
Hotel amenities
Oaks Plaza Pier Apartment Hotel
Oaks Plaza Pier Apartment Hotel
Oaks Plaza Pier Apartment Hotel
Oaks Plaza Pier Apartment Hotel
Oaks Plaza Pier Apartment Hotel
Oaks Plaza Pier Apartment Hotel
Ranked #3 of 7 hotels in Glenelg
3.5 of 5 stars 183 Reviews
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183 reviews from our community

What travellers say about this hotel
  • Ocean views(18)
  • Other review(4)
  • Very nice(3)
  • Very clean(3)
  • CUSTOMER SERVICE(3)
  • Car park(3)
Traveller rating
    36
    71
    31
    23
    22
Only show reviews for Family (38) | Couples (56) | Business (35)
Date Rating
Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great view, no so great on price!”
3 of 5 stars Reviewed 14 February 2012

I stayed in a 2 bedroom apartment here on a Saturday night. The view was spectacular. We had a side apartment (south), so the sunset was great! Being in an ocean view room could be too hot on a 30 degree plus day, on the balcony. This is the good part, now the bad part... the speakers on the sound system weren't working and when I rang reception they told me that they were broken and they were waiting for a technician to fix them... this wasn't going to happen today! I asked for replacement ones and they told me they didn't have any. There is very limited crockery and other cooking implements... I was having dinner in with some friends and couldn't find a lot of stuff. The price of parking is a ridiculous for one night. The internet wasn't working and the TV had few stations. The view seems to be the only reason for the high price... too high $350 for one night... not worth it in my book!

Room Tip: Try and get a room on the side so that if you want to sit on the balcony it's not too hot. In su...
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  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this review
16 February 2012
Thank you for your review of Oaks Plaza Pier. It is disappointing to hear that you felt dissatisfied with your stay and we sincerely apologise for the inconveniences you experienced.

We do hope that you stay with Oaks Hotels & Resorts again in the future to experience the quality and value to which we have become known.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
“Amazing sea view”
4 of 5 stars Reviewed 13 February 2012

The apartments are very nice, new and spacious. I stayed in one with a city view, which was a very nice balcony overlooking the reserve/oval. A friend stayed in the sea view option and it was an amazing balcony. Pay the extra and go that option if you have a choice.
The only downside was that I couldnt get the internet service to work.

  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this review
14 February 2012
Thank you very much for your positive review of Oaks Plaza Pier. We are very pleased to hear you had a comfortable stay, and your comments in regards to the internet have been passed onto the IT Department.

Oaks Hotels & Resorts looks forward to welcoming you again soon.
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U.K.
1 review
“Fabulous”
5 of 5 stars Reviewed 10 February 2012

We have just returned to the U.K. after staying at this fabulous apartment hotel. We were early for our check in but storage of baggage was no problem whilst we waited for our apartment to be made ready. The staff were very helpful from the reception staff to the cleaners, nothing was too much trouble. The food in the hotel was excellent and the shared platters our favourite.
Wow!! The apartment was fabulous and well worth the extra expense of paying for the sea view. We had a second floor apartment with two very large bedrooms one with en-suite and a very large second bathroom, a fully fitted kitchen and a spacious lounge, but we spent most of our time on the balcony which overlooked the most beautiful beach with amazing sunsets, just the place to finish or start our day. Everything was clean, well presented and perfect for our requirements. The pool with its sauna and calm tranquility was perfect too. We highly recommend this hotel.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this review
13 February 2012
Thank you very much for your positive review of Oaks Plaza Pier. We are delighted to read that you enjoyed your stay and found the accommodation satisfying. Your kind comments have been passed on to the team.
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Den Haag
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Great space”
4 of 5 stars Reviewed 10 February 2012

Check in was a bit chaotic, a queue of people and only one receptionist on duty. We had a beautiful apartment, bedroom, sitting room, kitchen and balcony. We chose a room with 'park view' rather than ocean view because it was cheaper, this had a pleasant outlook on an open green space.
The bed was extremely comfortable and big.
Would definitely recommend this hotel.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this review
13 February 2012
We very much appreciate your recommendation and thank you for your review. We look forward to welcoming you back to Oaks Plaza Pier again soon.
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Hoppers Crossing
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Cant wait to come back!”
5 of 5 stars Reviewed 4 February 2012

We booked last minute accommodation here on Australia Day weekend, and paid $240 a night for a 1 bedroom, ocean view apartment. Its the first time i have ever stayed anywhere where everything was perfect for myself and my husband. The room was spotless and roomy, the king bed was very comfy. The ocean view was great to have, we stayed in room 118 which was on the first floor which i loved, it felt like we were right on top of the sand. The breakfast restaurant was nice and the lady at the Blu Cafe was very friendly. I cant wait to come back for another stay. Thankyou Oaks Plaza Glenelg...... A. Gebert

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this review
6 February 2012
Thank you very much Mrs Gebert for your kind review of Oaks Plaza Pier. We are so happy to read that you enjoyed your stay with us over the Australia Day weekend. Your comments have been passed onto the team, which will be very well received.

We do look forward to welcoming you back again soon!
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Additional Information about Oaks Plaza Pier Apartment Hotel

  • Hotel Oaks Plaza Pier Apartment
Address: 16 Holdfast Promenade, Glenelg, South Australia 5045, Australia
Price range (per night):* INR7,393 - 14,899

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