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Comfort Inn Glenfield – reviews, photos

4.0 of 5
876 Ruthven & Stenner St, Toowoomba, Queensland 4350, Australia
Hotel amenities
Comfort Inn Glenfield
Comfort Inn Glenfield
Comfort Inn Glenfield
Comfort Inn Glenfield
Comfort Inn Glenfield
Comfort Inn Glenfield
Ranked #14 of 44 hotels in Toowoomba
4.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    2
    2
    2
    2
    0
Date Rating
Brisbane
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Noise and bedbugs - so pleased to leave!”
2 of 5 stars Reviewed 31 July 2011
1
person found this review helpful

I've never been so glad to get out the door. I'd asked for a microwave when booking, had to ask again on arrival. Went to bed first night and got bitten alive by bugs. Had to ring the night manager and he brought me a can of mortein. Didn't sleep well. Room service for breakfast and dinner was really average and expensive too.

Second night - as well as bed bugs there was a drunken party going on next door til all hours and that is on top of truck noise from Ruthven Street.

Spoke to a few people on my return about my experience and those that have does dpsales reaping in the area strongly suggest staying elsewhere. As do I. I won't be back - get itchy just thinking about it.

Room Tip: Get a room away from Ruthven St to avoid noise.
See more room tips
  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Gagingi about Comfort Inn Glenfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris Economous, General Manager at Comfort Inn Glenfield, responded to this review
2 August 2011
Dear Gagingi

Thank you for taking the time to provide feedback regarding your stay 5 months ago.

Our exceptional standard of cleanliness is repeatedly highlighted in our near perfect to perfect score on the quality assurance inspections conducted by both Choice Hotels Australasia and AAA Tourism.

We are extremely vigilant and make full use of expert advice from industry specialists to identify bed bugs. Professional pest management control and regular inspections are undertaken of all 51 rooms. No bed bugs or any trace of bed bugs has ever been found at this property.

We are sure you are aware of the devastating floods in January. This inadvertently led to the closure of Cunningham’s Gap Highway due to landslides and all vehicles were redirected onto the New England Highway/ Ruthven Street. Our roads were unusually busy and noisy. We are sorry this disrupted your sleep.

We are onsite 24 hours 7 days a week. Had we been informed of excessive noise from guests this would have been resolved immediately.

This has been a family owned and operated establishment since 1983 and we take great pride in the high standard of cleanliness, service and hospitality we provide to our guests.


Chris Economous
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
“super clean, helfull family run motel”
4 of 5 stars Reviewed 1 September 2010
4
people found this review helpful

Extremely clean, cleanliness seems to be an obsession here (not complaining about that!) good beds; roomy
Across from shopping centre and close to restaurants although the have a very good restaurant themselves rooms near the road can be a bit noisier as this motel is situated (like most) on a main road but the majority of rooms is not facing the road

  • Stayed May 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Top Contributor
68 reviews 68 reviews
Reviews in 35 cities Reviews in 35 cities
34 helpful votes 34 helpful votes
“Good basic accom”
3 of 5 stars Reviewed 1 May 2010
1
person found this review helpful

Stayed here for work - on first impressions, it seems a bit tired - its not a 5* hotel by any means.... But the strong point is the very welcoming atmosphere of the staff - nothing was a problem. The food from the restaurant was really good. The rooms were clean and a decent size.

  • Stayed February 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MrKitty about Comfort Inn Glenfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Nice place to stay”
4 of 5 stars Reviewed 13 April 2010
3
people found this review helpful

Hubby and I stayed here with our 8 month old daughter. The room was nice and had everything we needed. Would be happy to recommend this place for people wanting comfort and affordability. Although it is on a main street, noise wasn't too bad as we knew it was a main rd.

  • Stayed March 2009, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask KajeAustralia about Comfort Inn Glenfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toowoomba, Queensland, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“stayed here last night”
2 of 5 stars Reviewed 30 June 2006

I stayed here last night. I'm a local and know the area VERY well, but I wasn't expecting it to be so bad!! The room itseld was nice, and looked quite newly refurbished. The beds felt quite new as well. They had a good selection of pay TV channels.... lucky, as I had the TV on ALLLLLL night.
The hotel is on the corner of a quite busy intersection... not the busiest in Toowoomba, but quite busy. The noise was REDICULOUS!! the only thing between you and the road, is a chain link fence. They REALLY need to work on getting a proper fence to at least try to keep out some of the noise. At 4am my 5 year old woke me to tell me her heard a man talking outside. The traffic was horrible ALL night. I was sure they were in the parking lot, they were THAT loud....ALLLL NIGHT!!!!!
I would NOT recommend this place to ANYONE!!!

  • Stayed June 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Comfort Inn Glenfield

  • Comfort Inn Toowoomba
  • Toowoomba Comfort Inn
Address: 876 Ruthven & Stenner St, Toowoomba, Queensland 4350, Australia
Price range (per night):* INR7,897 - 8,794

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