A group of us booked 11 units at Illawong Beach Resort and were very disappointed. We checked before booking that they had a BBQ as we wanted to cook together. It had been broken for some time and no effort was made to fix it. There was a tennis tournament on at the time which was why we were there. There were other tennis groups there too who also wanted the BBQ for their groups, but no luck. It advertised a games room, but did state that it was only open in the school holidays. As there were so many kids there for the tennis I asked if it could be opened. It wasn't and I later found out that it was basically non-existant and hadn't been opened for at least the last 8 months. Our unit had no battery in the smoke detector and then we were given a flat one to put in. Units are serviced if you stay over 7 days. We stayed 8 and no one touched our unit. It is a self-contained unit, but it was very hard to cook. Some (few) units had microwaves. Our unit had enamel saucepans that were flaking. Some units had no saucepans, frypans or sharp knives. It also said it had a tennis court available with lights to 9pm. It was in serious need of resurfacing as the surface had plants and sand and cracks, making it quite unsafe. The lights worked up one end. The other end had one light working, but not really facing the court. TV worked in our unit, but others only got 2 channels and not austar as advertised. We asked to meet with the manager, but he would not meet us. Finally he came down on the last night and was unhelpful and uncaring.

Very nice place. Quiet location, however not within walking distance of anything, so a car is strongly recommended. Close to the runway of Mackay Airport, which causes occasional noise, but don't worry, it's not a very busy airport.

We enjoyed the pool with shady places around. Each bungalow has 2 bedrooms, however only one airconditioner in the living room. In the hot season it may be necessary to leave the door to the living room open to get some cool air at night.