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Reef Resort Mackay – reviews, photos

3.5 of 5
166-170 Nebo Road, Mackay, Queensland 4740, Australia
Hotel amenities
Reef Resort Mackay
Reef Resort Mackay
Reef Resort Mackay
Reef Resort Mackay
Reef Resort Mackay
Reef Resort Mackay
Ranked #16 of 29 hotels in Mackay
3.5 of 5 stars 8 Reviews
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8 reviews from our community

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Brisbane
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“Oldie but a goodie!”
4 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

Nothing flash here; a bit expensive for what you get - but hey - blame the mining boom - not the motel!!! This is a very comfortable, well run establishment that is central to everything in the city of Mackay. There is a good pub across the road; pleasant meals at pub prices. The motel offers a great breakfast via room service and has a new chef in the restaurant; which I have not frequented since his/her arrival. The tariffs are pretty high for the establishment, however this is more about the mining boom and lack of new premises than the motel itself; they are meeting the current market. There is ample off street parking via a roadway that passes from the street behind the motel and down one side to the front, so it is easy to park a longer vehicle or caravan. The staff are very professional, friendly and helpful. An older establishment but non the less well run, serviced and maintained. I would recommend this to any commercial traveller, not fancy but it is very functional!

Room Tip: Alway book well ahead!!
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  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Adequate stop over”
3 of 5 stars Reviewed 12 June 2011 via mobile

Service was ok. Room was tidy and neat, but had a lingering smell of damp. Roomwas close to road so could hear the traffic, but was not decernable. Restaurant was nice. Food was well cooked and decent.

  • Stayed June 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Senior Contributor
46 reviews 46 reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
“CLEAN, TIDY and reasonable value”
4 of 5 stars Reviewed 21 April 2009
1
person found this review helpful

We selected this motel for two reasons - Best Western so you generally know that the quality will be fine (and it was) and secondly it was close to the friends we were visting.

We had no complaints at all - the staff were friendly and the room was kept to a good standard for the three nights we stayed. Was somewhat surprised that the restaurant was closed over the Easter period although that did no worry us unduly.

Not really a resort.

  • Stayed April 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yorkshire
Top Contributor
96 reviews 96 reviews
Reviews in 80 cities Reviews in 80 cities
48 helpful votes 48 helpful votes
“not a resort but a good small motel”
4 of 5 stars Reviewed 19 January 2009
1
person found this review helpful

A convenient stop on the Bruce Highway. New management took over here in December 2008. The rooms are a good size, recently updated I would say better than avereage. There is a small pool but as in so many cases no room to relax around it. The restaurant is good and you can eat outside overlooking the pool area. The beach area is about 2 miles away extensive and quiet but sea goes out a long way.

  • Liked — spacious room and bathroom
  • Disliked — wireless broadband access is not available in all rooms, had to change rooms to get it
  • Stayed January 2009, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
“Not Flash Handy Motel”
4 of 5 stars Reviewed 2 January 2008

Stopped the night on a road trip north to Thala Lodge (excellent).

Just pulled in after driving the strip looking for somewhere cheap and cheerful to bunk down for the night. The Best Western met the requirements of being convenient, clean, decent value and having a room available.

Not flash, but it’s a motel on the highway - don't get fooled by the resort tag, there is a small pool which we presume qualifies it as such. We are not regular motel dwellers and suspect that this place is well up there when compared to what may be the norm.

Good option if arriving late and heading of early, there is even a restaurant open until around 9.

There are plenty of similar options on the same strip into Mackay.

  • Stayed December 2007
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Reef Resort Mackay

  • Best Western Mackay
  • Mackay Best Western
Address: 166-170 Nebo Road, Mackay, Queensland 4740, Australia
Price range (per night):* INR144 - 185

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