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Pioneer Villa Motel – reviews, photos

30 Nebo Road, Mackay, Queensland 4740, Australia
Hotel amenities
No photo provided
Ranked #26 of 29 hotels in Mackay
3.0 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    0
    3
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    3
    1
Date Rating
Townsville
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“don't bother - over priced”
2 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

thought the reviews looked good but this is still an old run down motel with so called new airconditioners ( which rattled so much I had to put a tissue in the filter cover to stop if from rattling all night).
The exhaust fan in the bathroom hadn't been cleaned in years and was decaying so badly it had been glued back together. It takes a lot for plastic to decay and the manager obviously hasn't walked around his units with his eyes open in a while. If you are going to have the toilet in the bathroom, a requirement is for the fan to work. I brought this up with the manager who thought I was being picky. The management in this motel needs a refresher in customer service as they are charging $155.00 price for an old room and a bad attitude comes for free. It was en effort for him to check us in when we arrived evenn though I had booked ahead. Juding by the number of work trucks, they don't really care as they are getting the trade from the mines or such so service is not high on the agenda.
Dont' be fooled by the new aircons and new beds in their promo. It looks like this was a while ago. There was a clock radio provided but it was covered in dust and sitting in the breakfast tray alcove and there was nowhere to plug it in near the bed.
There was a jug provided but you couldn't fit it under the only tap which was in the bathroom so had to use the shower to fill it.
Don't bother with this one, I am sure there are others that actually want the business.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask RobboTownsville about Pioneer Villa Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Overnight stay”
4 of 5 stars Reviewed 30 November 2011

Overnight stay after family funeral. Older style motel, but clean, and the bed was so comfortable!! The air-conditioner was fantastic -hot as outside, but inside the room was so cool all night. So tired after emotional day so was looking forward to a quiet night in. Decided to have dinner at the motel restaurant- BEAUTIFUL. The food was delicious. So nice that we had breakfast there as well next morning before leaving. Nothing was too much trouble for the management team and they made us feel very welcome and comfortable. Noisy from the Nebo Road traffic, but with the room closed up it was okay.

Room Tip: Maybe room towards the back of the hotel might be quieter.
See more room tips
  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gabdy about Pioneer Villa Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
“WASTE OF MONEY......”
1 of 5 stars Reviewed 15 August 2011
2
people found this review helpful

We were looking for a cheap motel as we didnt want to pay alot of money, we found this one for $150 per night we were staying for two nights. The photos on the website were wonderful very presentable so we thought why not!!!.
The first night we didnt arrive till about 10pm as we were at a family funtion so we really didn't see much, when we woke up and realise the place was old and run down, our doona had no cover and was torn in millions of spots, the bed we slept in was missing a leg, we had lollie wrappers in our bed, the shower was so tiny and horrible, we didnt even get face cloths, hand towels. We were awake all hours of the night with cars, trucks, planes (no mention of this on the website). We got woken up at 7am to the ladies cleaning the other apartments laughing, gigglings, yelling across the driveway, they had no respect for anyone else in the complex. This was very poor experience and a waste of money, I would not recommend this complex to anyone who is visiting Mackay.....

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Rachel-Nizar about Pioneer Villa Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Noisy night”
3 of 5 stars Reviewed 21 July 2011
1
person found this review helpful

Older style motel but very clean. Handy basic kitchenette to cook breakfast or lunch. Very noisy location with trucks roaring up the road all night. Also helicopters were taking off from about 3am from somewhere near.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Family_holiday88 about Pioneer Villa Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Clean and tidy, friendly staff”
4 of 5 stars Reviewed 20 April 2011
2
people found this review helpful

Arrived early and the staff advised us on the time to have the room made up. Very clean and well presented. It was one room with a double bed, single and a pull out single.
Room had free wifi. Basic kitchen but close to some food outlets. On the main road so a bit of traffic noise until 10pm and then it dropped of very quickly. Slept well. Aircond worked well.
good value for money

  • Stayed April 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask kiwisflying about Pioneer Villa Motel
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