I stayed here for 1 night passing through and the only way to describe the atmosphere is that of a morgue. The lady on reception was tired and grumpy, they have this weird system where you get your own 'container' of crockery as there's none in the kitchen and it has to be returned on check out. The rooms are quite simple, the aircon is very effective (I had to sleep with a jacket on in the middle of summer as weird dormmate had it cranked to coolest setting ALL night & wouldn't turn it down). Bathrooms again clean, but very, very old looking. There isn't much natural light and everyone stays in their rooms. There no social areas, TV doesn't work and you can't use the kitchen after 9pm, can't drink, have to wash crockery IMMEDIATELY after use (or reception lady will yell at you!). All the strict rules, combined with the drab interior and overall quietness of the town make for quite a depressing stay. An update, a coat of bright paint, some nicer social areas and a smile from reception would make all the difference.

I Really don't know why people would complain about this place, I have stayed in some other Hostels and they were more expensive and not as nice as this one. (Its not the Hilton but it is NICE). Anyway, I came back to Mackay this time with my partner and stayed here again cause I loved it on my last stay. I wanted to show him all the Fantasic Paintings on the walls. (there had also been a few more done which was a bonus). Stayed in a double Room this time, Number 4, bed was good and air con worked great and has always been clean and tidy, I also like how there is a big kichen to cook your own meals in (love my cooking). We also hired a car and went up to Eungella for the day which was great to see again. My partner also really like this place and we will always recommend it . :)

This place was horrible. We only stayed here for one night and were glad that was all! We had an overpriced double room which was swarming in some kind of bugs and the air shafts above us rattled everytime you opened the door and there was bad damp on the ceiling. The showers were ok and the rest of the hostel seemed ok (we didn't see much of it though) but generally I wouldn't recommend it.

I stayed in the single room at $40.
For the price it's ok: Clean Spacious room with Fridge.
Shared bathroom & Shared kitchen

Downsides: no window for light or fresh air,
thin walls so can get noisy