Booked to stay at this hotel and needed to cancel more than 24 hrs in advance. Quest didn't want to talk about it and the manager Jim spoke very rudely to me on the phone. In order to cancel he wanted to know how many times I visit Tamworth and demanded 'exclusivity' for every visit in future. I had offered to rebook when my business trip was re-scheduled. He was not interested. I travel all over the world for business and this was the first problem I've had. Business travelers sometimes need flexibility!!!!!

This is clearly a check in, check out business with little in the way of service offered to guests. While the rooms are vanilla & clean the set up is more akin to a motel/barracks set up with common stairwells and lack of differentiation from all the other motels around.

As seems common for many accomodation providers, they seize upon the opportunity to charge outrageous daily and hourly prices for internet connection.

Forget considering staying beyond the draconian 10am checkout. When asked (because who wants to get up and moving early when on holidays) we were told 10:30am was the latest we could check out and any further time would incur a cost of $20/hour.

The stay could not be any more forgettable and so long as you check in and check out they seem happy. Overpriced for comparatively little service elsewhere. This stretch of road is filled with alternate options, suggest you give them a try.