We stayed here for 2 nights in the week before Christmas 2011. We paid $249 a night for the room and breakfast, which I thought was a really good rate. The hotel itself is beautiful. Absolutely perfect for the Hunter Valley setting. Given all the rain the area had been having, everything was amazingly green all throughout the Hunter. It was the most beautiful I had seen the Hunter looking. Peppers just fitted into the picture perfectly. We have been to the Hunter many times before but never stayed at Peppers. We had overseas friends who were visiting and they wanted to stay there so we booked. Our overseas guests also really liked Peppers Convent. The rooms are lovely, and all have a big balcony (keep your blinds shut as other rooms can easily walk past your doors opening onto the balcony).

We didn't require any assistance on the local area from the hotel, and didn't really see anyone at the front desk other than when we checked in.

The evening drinks and canapes was 2 canapes and a glass of champers or wine and I thought this was a nice touch but nothing over the top.

I thought breakfast was pretty ordinary but our friends enjoyed it. I'm not a big breakfast person though so I'm not the best to comment.

Overall, a really lovely experience and I would definitely stay at Peppers Convent again.

We stayed for one night at the Convent recently.

The staff were lovely, the setting is top notch, but the rooms need a little overhaul (especially at the rate they are charging people).

There were broken tiles in the bathroom, the shower curtain was so old I don't think it has even been changed.

It wouldn't take much to improve this property to the standard people expect.

We recently held our wedding at Peppers Convent, and wanted to share our experience for future couples considering this venue. The place is gorgeous, and was a beautiful place for us and our guests to stay for the weekend. The rooms were lovely, and breakfast each morning was nice continental style.

However after spending well over $20,000 to have our wedding in the Convent marquee for our 96 guests, and over $14,000 booking out the rooms at the Convent for 2 nights (which is required to have your wedding there), we were let down by the service received on the day, and in particular that of the Timothy the wedding coordinator, who was allocated to us immediately prior to our wedding, after our initial coordinator left the company.

In the lead up to the wedding, the coordinator made a number of mistakes on our final invoice, including trying to charge us an extra $10,000 for costs we had already paid for. We had to explain this to him and get him to fix it.

On the day, the coordinator was hardly there, due to attending to another wedding at Roberts Restaurant. This led to a number of errors where we did not receive things paid for like canapes and drinks for the wedding party during photos, and also did not receive 4 childrens/teen meals we had paid and arranged previously, meaning the children were served the adult meals which they did not like and would not eat. I also had to ask staff for knives to cut desserts on the dessert table, and other little things that the bride or groom shouldn't have to worry about. The service was definitely lacking, and at times unfriendly.

In addition, I left 2 expensive crystal glasses with Convent staff on the morning of the wedding to be set up for our use at the reception. Come reception time, when we were seated there was only one glass. When I asked the waitress where the other was whilst she filled up my one crystal glass with champagne, I was told it was broken, and when I queried this she gruffly told me to take it up with the coordinator later, after which the waitress walked off without even offering the groom a drink! Not the best start to our wedding reception!

The Convent management has subsequently refused to pay for the broken glass, as their contract states they won't be held responsible for breakages. I'm sure it would be a different story had we broken something of theirs. They have offered a complimentary stay to apologise for their other failings on the day, but in all honesty I would have preferred everything to have run smoothly and as contracted instead.

Overall we had a wonderful weekend with friends and family, and there were staff that were quite helpful, but if I had to do it over we would have held our wedding somewhere else, and received better service for the cost paid. Something to consider if thinking of having your wedding here.

We stayed for two nights- Friday & Staurday night. We found all the staff to be very lovely and helpful. We arrived after the canapes hour had finished on the Friday evening and the lady had saved us some which I thought was very lovely of her. Our room (superior room number 8) had a great position on the corner overlooking the front driveway. It was large and clean and had a very quaint feel to it. The bathroom was quite dated but a good size and fine for just the weekend. We found the bed very comfy and also had no noise issues that others seem to speak of. Breakfast was nice enough. Our tv remote didn;t work either but our TV was a small plasma. We actually didn't report it as we weren't bothered about watching TV. The dining room is very quaint. It's bright and airy- quite small but you don't feel too on top of others. They could do with playing some music quietly in the background for a little atmosphere though. There is selection of breads and fruit, cereal and yoghurt and then an a la carte menu with some eggs and pancakes. Overall Peppers felt like staying at an older aunts house- but in a good way. A lovely weekend was had and the location is good to drive to the local wineries etc.