Stayed here over the Christmas and I have to say very much enjoyed it. The Staff are friendly and pleasant, its in an excellent location with perhaps the best view of Lake Wakatipu, and the fresh bread upon arrival is a very nice touch, especially after travelling over night from Australia.

We booked for a 4 day break in Queenstown to escape the Melbourne heat. It was a deal that was booked a few months prior for a great price.

Unfortunately, we ended up having to shorten our trip due to a wedding ... and was not able to change the booking as it was booked through another agency; however, when I asked ... the staff at Peppers offered us free daily breakfast as we had to forfeit one night of accommodation. This gesture was very much appreciated by both my fiance and myself.

Breakfast was simple, 4 choices of warm food (baked beans, hash brown, tomato, bacon) every morning as well as the usual toast, cereal and coffee, etc. We liked it.

Our original room was a very small entry level room. It was very noisy as it was right next to the car-park doors which slammed quite loud every-time it closed. It also felt very stuffy, as there is no air-conditioning. (They do offer you a portable fan should you require one).We Chose to keep the windows open for fresh air.
The only part of our original room that we liked was the bathroom as it was very modern and clean + the view!

We requested an upgrade the following morning and for a fee, we were given a good deal for a junior suite. It was fantastic! We were blown away by the modern layout as well as the view! It was quiet and a HUGE difference to our original room which was on the 4th floor. I guess you get what you pay for.

There was a bit of mis-communication with the staff and we ended up missing out on our last day's breakfast because there were no notes made by the staff who upgraded for us re: free breakfast .... we ran out of time to argue that point as had to catch an early flight out.

Location is very good, Great views even from our dismal room originally. Even though we drove everywhere, walking would have sufficed.

I must say .. overall ... all the staff at Peppers were very friendly and warm and helpful. Perhaps a little more training in making notes re: reasons for room change and carry through what was said to guests?

Regardless, we enjoyed our time there.
We would stay there again for sure! This time in a suite!

I cannot normally stand staying on a Stella/Mantra property.

This hotel was very close to town, appeared to have been clean, and (but for an inconsiderate guest vomiting in the lift) was enjoyable. The view from the room was incredible!

They use zip-king beds.

If you need Internet access while away, do not rely on this hotel's extortionate charges. It was cheaper to buy a prepaid 3G Vodafone SIM, regardless of how much you need to use it.

My wife and I stayed here during our trip through New Zealand. It's located just 5 minutes walking distance from the town center, so getting anywhere was not a problem at all.

The room was very clean. Strong shower and effective heating. The staff was extremely professional and so so nice. They really went out of their way to help us with anything we required.

Best of all - free guest laundry machines (4 washers and dryers in total). This was a real value to us since we were in the middle of our month-long trip and had a chance to wash some clothes.

Overall - stay at this hotel! You won't be disappointed!