booked through golden chain - nice hotel - near to lake - friendly staff - do recommand others. Only concern is Room i got (307) is stinky - poor in ventilation.

We stayed here four years ago and the place hasn’t changed much with some notable exceptions. Upside: great location a few block walk to the center of Queenstown, the Wharf and the Park; comfortable rooms, with kitchens, small couch, twin bed in the living room, separate room with a queen bed, a small, but accommodating bathroom (no tub) & electric wall heaters in the main room and bathroom. Downside: we asked for room with a view, but forgot to mention a view of the mountains and not the street; alright, we never spend much time in the room, but the staff was unable to work around this so there we were for the three days we stayed here. And the TV selections dropped from lots of channels to six channels: no cable access at all; some rigmarole about climatic conditions (?). Maybe it’s ski season and the “little things” cost too much, especially since the rooms will fill no matter what the hotelier offers. We may try another hotel next time; too bad, I liked this place.

We stayed here with my mum and her partner (4 of us) for a few nights (we went away in between nights to the sounds) First impressions was the room was a bit cold - we arrived in a very cold snap, but once the heater was on - it only took a few moments to warm the rooms, we were much happier. The apartment was super clean, the kitchen filled with everything you need. The beds were so so comfortable! The only down side was some of the decor was a little tired, but this isn't essential. The staff were very welcoming, and it’s quite close to town. Also there was no noise from the road or people which was great! We would stay again. :-)

We had a 3 night stay here on our recent trip to NZ and we found it to be a really nice place. We had a 2 bedroom apartment which had a little bit of a view over the Remarkables. Both of our bedrooms were really quite large and the bedding was good, electric blankets were supplied and appreciated!! the kitchen was well stocked with all the gadgets you would need for a few nights stay and the bathroom was great including a nice deep bath. It is well located to the city centre but as mentioned in other reviews there is a steep hill on the way back. Would not hesitate to reccomend it to others.