WE stayed here over new year and were extremly dissapointed, There are new owners, who make you pay in full for your stay upfront along with giving your credit card details also. The argued forever with us when we said we had to cancell one night because we had a family emergency and the made us pay so we lost alot of money and left very unhappy. The rooms no longer have the washer and dryers only old washing machines, the couches are extremly uncomfortable , and they do not top up your tea and coffee during your stay anymore. They have also put up their prices by ALOT. Bring back the old owners!!! Will never stay here again very dissapointing as it was always pur go to place. The new owners need to take spme lessons in customer service and manners! dont stay here!!!!
- Whistler The Chancellor
- Whistler The Chancellor Queenstown
