Just back from a few nights at the Heritage. Its a little away from the main Queenstown street however they do have shuttle buses and its only a 10/15 min walk. Great hotel. Pool and gym area is brill! Very clean. Rooms were lovely - nice room service menu. It suited my budget as a solo traveller. Underground carparking. Missed the breakfasts there as nicer walking down to the town. Was in one of the rooms in the back - so quiet. Will defo come back and stay again. Queenstown is a great spot but bring your cheque book!!

We stayed for 2 nights as part of our honeymoon tour around the South Island. Our room was spacious, nicely decorated and had a wonderful view of the lake and mountains. It was very hot weather while we were there and the room did get rather warm - not sure the air conditioning was used to the heat. The breakfast was very good value. The pool was nice. The hotel is well located and a pleasant walk into Queenstwon centre whilst still being peaceful.

Stayed at the Heritage for 2 nights after reading reviews and was not disappointed. Originally booked a Forest View room but took advice and upgraded to a Lake View room which was much larger and brighter and had a small balcony. The bed was huge! Staff were very helpful and friendly. The pool was great on the hot days we were there, even used the gym which although on the small side was perfectly adequate for a quick work out. We used the free bus once to go into the town centre but quite enjoyed the walk which really only took about 20 minutes along the lakeside. Would definately go back to the Heritage again.

We stayed at the Heritage two times on our recent trip to NZ. It is a nice hotel up on the hill a short distance from downtown Queenstown, maybe about a 20 minute walk. We drove since it is up a rather long hill. The rooms were spacious and the common areas nice. It had a large restaurant that we utilized twice. The place could use a little updating of some of the facilities, but not bad. It was clean and comfortable. They had under ground parking and the staff was very helpful to us a number of times. We enjoyed the stay. It is a little removed from all the noise and clatter of downtown, and that's a good thing in my book.