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Best Western Cranbury Court – reviews, photos

4.0 of 5
19 - 23 Gorge Road | PO Box 210, Queenstown 9348, New Zealand
Hotel amenities
Best Western Cranbury Court
Ranked #32 of 63 hotels in Queenstown
4.0 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    23
    14
    7
    2
    1
Date Rating
Central Coast NSW
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Great Location and great apartments to stay in for MTB riders”
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

Stayed here for 4 days over new years eve and I loved the apartment we stayed in.

It had a great chalet feel to it and the lady at the front reception was very helpful and made us feel very welcome as mountain bikers. The accommodation was modern and the bathroom was great plus we had a washing machine and dryer which was like heaven to road trippers!

Close enough to the Gondolas for the track up the mountain. Well worth booking.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marama Mains, Manager at Best Western Cranbury Court, responded to this review
27 February 2012
Dear Guest
Many thanks for your positive review of your stay.
Mountain bikers are very welcome at our complex and being 5-10 mins from the Skyline biking track makes us a great location.
Once again, thank you and we hope to see you in the future.
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Brisbane
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Terrible on all counts”
1 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

This was the worst hotel i have ever stayed at, the owner is the main drawback, downright rude and very nasty. You can get much better accommodation in town and they know it, hotel was practically abandoned while I was there - didn't take long to figure out why, next to noisy road, partying louts next door to the property.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marama Mains, Manager at Best Western Cranbury Court, responded to this review
27 February 2012
Dear Guest,
Thank you for taking the time to provide feedback regarding your stay at our property. We are certainly disappointed that your stay was not all that it could have been.
As every year, we were full to capacity over the New Year period and your interaction with our staff with regards to our policies is certainly not typical and we will be sure to raise your experience with our team as a training exercise.
We apologise for any inconvenience you experienced with the next door neighbours. As it is a private property, we can only contact Noise Control after 11pm. We have contacted the landlord of this property and have experienced a great improvement in the tenants being respectful of our guests.
Once again, please accept our apologies.
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Singapore
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Good location”
4 of 5 stars Reviewed 14 December 2011
1
person found this review helpful

We stayed a night in this hotel. 5 minutes walk to town so everything was close by. The unit which we booked had an upstairs where the 2 bedrooms and toilet facilities were located. The unit also included a laundry, tumble drier and a full kitchen. We especially like the huge balcony where we could have meals together as a family and enjoy the excellent views. Overall a good experience and one we would gladly recommend.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hampshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice location”
3 of 5 stars Reviewed 28 November 2011

Not too much of a probem with this hotel even though the furniture is a bit dated, it was close to town but really draw the line at paying £1.50 for an extra bog roll, and the limit was when we where asked for 13p a sugar, would rather go without, and found it a bit stupid when you can leave the water or worse the tumble dryer on all day at no extra cost, Madness.will not be staying at a best western again.

Room Tip: Dont book through booking.com ( no room service)
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  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location, great value”
4 of 5 stars Reviewed 13 November 2011

Really like this Best Western, For the money the location is awesome..5 minute walk into the town centre. We had the 1 bedroom unit and the other family in our group had the 2 bedroom. They got awesome views across to the mountain and we got glimpses through the window/ sliding doors. The rooms are a little dated furniture wise but had everything we needed. Kitchen was small but perfect for making breakfast or light meals. Beds were comfortable and with parking right outside the door we didnt have to walk a mile to get to our room. The room heating was great and the rooms were nice and quiet too. We would definitely stay here next time we go to Queenstown for our ski trip!

Room Tip: Get one on the first level for great views but otherwise all rooms are good.
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  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Best Western Cranbury Court

  • Best Western Hotel Queenstown
  • Best Western Queenstown
  • Queenstown Best Western
Address: 19 - 23 Gorge Road | PO Box 210, Queenstown 9348, New Zealand
Price range (per night):* INR6,632 - 13,208

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