A minor mishap revealed an unfortunate management attitude. An hour after checking out, I returned to the George Street to recover an item I had left in the refrigerator - a full factory wrapped round of cheese in a gift box that I had intended to present to a chef friend ($30). It was gone without at trace. A thorough good natured search by staff revealed nothing but a faint piquant scent. The desk staff insisted on calling the manager and gave the phone to me. I explained the problem as good naturedly as possible, expecting the usual bland apology since nothing could be done. Instead I received a heated dressing down about how i needed to be more careful and that the hotel certainly couldn't be held responsible for items left behind. Ep! Obviously a missing cheese changes no one's life, but what if it had been a lap top or a suitcase? It was implied than if you left anything behind - tough luck. Methinks this hotel is too cheesy for me.
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