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Tuscana Motor Lodge – reviews, photos

74 Bealey Avenue, Christchurch 8001, New Zealand
Hotel amenities
Tuscana Motor Lodge
Ranked #22 of 147 hotels in Christchurch
4.5 of 5 stars 121 Reviews
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121 reviews from our community

    Trip type
Traveller rating
    78
    30
    6
    5
    2
Date Rating
Colorado Springs, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Not even close”
1 of 5 stars Reviewed 7 February 2012

We arrived late to the hotel and checked in around midnight. The reviews and the ads were not even close to reality. The carpet in the room was matted, soiled and filthy. The bed linens and blankets were old and had a bad stench to them. We had booked a 3 night stay but after one night we had to check out. We ended up getting hosed by Tuscana and AA Tourism for an extra night but we were happy to find a place that was clean and much more accommodating. I would highly recommend The Randolph -- not much more expensive but lots better. We are pretty easy going travelers and did not have one other bad stay on our trip, but this place is not good.

Room Tip: Stay at The Randolph
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jude and Colin Jakeway, Owner at Tuscana Motor Lodge, responded to this review
11 February 2012
You can't win 'em all! Please balance this comment against others we receieve. The motel was under management at the time (it is not now) however I can't imagine a "filthy" room being presented. It obviously wasn't detailed well though before sale. We are currently renewing bed covers through the complex. I agree the carpets have deteriorated very quickly following the 10000 quakes we have had to date (dust and water damage) and quotes have been obtained to renew. However it is exceptionally difficult to take a room out in peak season to redecorate. It must also be remembered that Christchurch has lost 40% of its accommodation through the quakes and we are under considerable presure to offer accommodation. Finally the guest was refunded 2 of the 3 nights. The property changes ownership 13 Feb so please give the new owners Grant and Viv an opportunity to prove this review to be a little emballished. Cheers. Colin
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Wellington, New Zealand
Top Contributor
55 reviews 55 reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“Wonderful”
5 of 5 stars Reviewed 25 January 2012

Stayed here for one night pre-EQs and had a great experience. Good rooms with sky all very clean and service was great from the staff. Would highly recommend.

  • Stayed March 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Impeccable service”
5 of 5 stars Reviewed 2 January 2012

We were arriving in the early hours of the morning and arrived at Tuscana Motor Lodge and treated like real people! They made us feel so welcome after a long haul flight. Thank you for this. The next morning they orgainsed a taxi to take us to pick up our rented campervan. What a great welcome home to NZ!

Room Tip: They have a special on their website and it was worthwhile choosing this for our needs.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunshine Coast, Australia
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Good Spot Great Service”
4 of 5 stars Reviewed 7 December 2011

My wifa and I and our 18 mth old son stayed one night and enjoyed our stay. Reception was very helpful in making sure we had a booking for our taxi to the Airport at 3.45am! Very helpful service in guiding us about the city. Within walking distance to the city and Botanical Gardens which are a must...especially the rose garden much to my wifes delight!
Nice and comfy and we had a wonderful big Spa bath in the room. The only qualms were a night light coming on out side the back window ocasionally through the night. Also we booked it on another website because it stated it was close to the Airport, when in actual fact it is a good 15 mins by Cab. Despite these minor issues, we had a great nights stay and would highly recommend it. We would definitely stay again.

Room Tip: Book the Spa!
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ipswich, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Platinum service from Carol!”
5 of 5 stars Reviewed 4 December 2011

We stayed two separate nights at Tuscana Motor Lodge. while we were very happy with the rooms, we are over the moon with the customer service provided by Manager Carol!!! My husband seems to make it a tradition to loose things during the holidays and when we arrived on our last leg of the trip in NZ, he accidentally left his man bag in the bus. This had also his wallet in it and we were quite devastated.

Carol tried her best to contact Naked Bus by phone but they did not answer the phones. She allowed me to use her computer to send a 'lost property' message. This all happened at a busy time for her but she was so helpful. But then we heard that the bag had been found and that the driver had it with him. Carol offered to drive over there in the evening- to the other side of Christchurch - and pick it up. The next morning we had our bag back. Only the money and a water bottle was missing. The person who took it must have been thirsty! :-)

But this was not the end of Carol's helpfulness. she always provided a free service of driving us to the airport. She does this not just for us but also for other guests. Carol should get a medal! Whoever has her services is very lucky indeed! THANK YOU AGAIN CAROL!

Room Tip: There is a backpackers place next door. Although it was not noisy there was some talking etc until l...
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Tuscana Motor Lodge

  • Tuscana Hotel Christchurch
  • Tuscana Motel Christchurch
Address: 74 Bealey Avenue, Christchurch 8001, New Zealand
Price range (per night):* INR5,629 - 5,852

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