Stayed for one night as part of a Travelsphere tour in late November this year. Its about a five to ten minute bus ride from the centre of Christchurch. The rooms are clean but the location very quiet. The beds were Ok, I managed to sleep.
The restaurant is the main talking point however. There was excellent and very poor involved. The excellence was the superb food they served up. It was the best food I enjoyed on the holiday. However the restaurant was mostly empty. The reason was the 'pushy' restaurant manageress who bullied her staff (like Basil Fawlty). I ordered a bottle of wine and this manageress commented that she thought the wine was rubbish. This was very unprofessional. She also persuaded staff not to tip of the credit card but in cash. Then she pocketed all the tips herself rather than pass them onto the staff who deserved it. The hotel and restaurant were very good but not attraction customers, possible because of this individual. Suggest maybe the hotel manager considers this as the food in the restaurant is really excellent.
- Elms Hotel Christchurch
