We spent our last 2 nights at this comfortable hotel. As others have said, this hotel is nothing to look at from the outside. However, we were very happy with our premium room (736) located at the rear of the complex on the ground floor. It was tastefully decorated, had brand new carpet, clean throughout, had 2 very comfortable double beds and had a good size bathroom with shower and bath. Our room looked out over a beautiful large courtyard of trees and lawn which was a very peaceful and quiet area to sit and relax. The only "noise" we heard one morning was the cleaning staff chatting and laughing in the corridor - this was not a problem for us but could have been if you were trying to sleep.
We found all staff to be friendly and accommodating.
We made use of the internet, lobby and bar area where there was ample seating. We would have had the buffet for NZ25 as it looked very appealing but we had made prior arrangements for eating out. We did not use the pool but it was a nice area to relax and socialize. There was a small library in the corridor for people to help themselves, exchange or leave unwanted books (readers do appreciate this thoughtfulness). We also appreciated the 24 hour courtesy bus to the terminal (couple of minutes away).
This hotel was convenient for us to drop off our hire car which was just around the corner on Wairakei Road.
We really liked this hotel for its convenience when departing and would not hesitate to stay again.
Room Tip: Premium room at back of complex was quiet and had access from our room to lovely courtyard
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC