We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn City Centre Christchurch – reviews, photos

4.0 of 5
cnr Cashel & High Sts, PO Box 22755 | *** Currently Closed, Christchurch 8001, New Zealand
Hotel amenities
Holiday Inn City Centre Christchurch
Holiday Inn City Centre Christchurch
Holiday Inn City Centre Christchurch
Holiday Inn City Centre Christchurch
Holiday Inn City Centre Christchurch
Holiday Inn City Centre Christchurch
Ranked #48 of 147 hotels in Christchurch
4.0 of 5 stars 122 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

122 reviews from our community

What travellers say about this hotel
  • New Zealand(6)
  • Great location(4)
  • Very good(4)
  • King bed(3)
Traveller rating
    38
    48
    21
    9
    6
Only show reviews for Family (13) | Couples (67) | Business (6)
Date Rating
Colorado Springs, Colorado
Senior Contributor
39 reviews 39 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“This hotel's only redeeming quality is its location”
1 of 5 stars Reviewed 19 September 2011

Do not stay at this hotel! This was our last hotel on a three-week vacation in Australia and New Zealand. To that point, our hotel experiences had been awesome. This one was beyond bad, as took 4 rooms before we got a clean one and even that one had a pair of underwear on the ledge outside our window. However, the 2nd room they showed us was the worst, especially after they had bragged that it was a junior suite, 2nd best room type in the place. Stained carpet, torn draperies and sheet corners, and no one had taken a step on the balcony to clean it in weeks (spider webs, dirt, etc.). If we hadn't been driving most of the day, we would have left. In fact, that is what my husband told them we were going to do after the 2nd room, but they insisted we see another room, and then another. The final was acceptable and by that time I just wanted to eat dinner so gave in.

Room Tip: Skip the entire property. If you must stay, insist on a renovated room on a floor where the renovat...
See more room tips
  • Stayed January 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask corbyandjen about Holiday Inn City Centre Christchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Outstanding service, a central location in a great city”
5 of 5 stars Reviewed 19 February 2011

I spent two nights at this hotel last week. The staff were as good as I have ever dealt with. They were friendly, helpful and very efficient. The rooms were large, although a little dated. We hired a meeting room at this hotel for both days and it was perfect for our needs. It was clean, well laid out and little touches like writing pads and pens showed a standard of service that other hotels would do well to match. The location was perfect. Breakfast was excellent. The only shortcoming (not really the fault of the hotel), was being kept awake till 1 am one night by very loud music from the street or a nearby nightclub/hotel.

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TripperTomTas about Holiday Inn City Centre Christchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIIHG, Manager at Holiday Inn City Centre Christchurch, responded to this review
20 February 2011
We would like to say thank you for taking the time to post your feedback on our hotel on trip advisor. We are pleased to read that you had such a fantastic experience and will forward your comments on to our staff as I am sure they will appreciate your kind words. The guest experience is a priority to us and we are always looking for areas of improvement to make your stay as pleasant as possible. We have noted your comments regarding the noise levels and will review the issue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rancho Palos Verdes, CA U.S.A.
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“One of the best hotels we've stayed in.”
5 of 5 stars Reviewed 16 February 2011

During our visit to Christchurch we spent 4 nights in this very pleasant hotel. Our room was large with ensuite and the king bed was extremely comfortable. We were on the 7th floor and heard no noise from the street or other rooms. The restaurant was airy and spacious, and the food quality was very good. One of the great staff members made us fresh & delicious fruit drinks from their fabulous juicer. We would not hesitate to stay here again.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask drmike-s about Holiday Inn City Centre Christchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIIHG, Manager at Holiday Inn City Centre Christchurch, responded to this review
17 February 2011
We are very pleased that you enjoyed your recent stay with us and appreciate that you have taken the time to post your feedback on trip advisor. We have recently refurbished the hotel with triple glazing, which has made a significant difference in noise reduction, so we are pleased to hear that it has contributed to your positive experience in our hotel. We felt this was very important for our guests as we are situated right in the hub of Christchurch’s top attractions and entertainment. I will pass on your comments regarding the food quality and our range of fresh fruit drinks to the restaurant staff as I am sure they will appreciate your kind words. We would love the opportunity to welcome you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Better than usual Holiday Inn”
4 of 5 stars Reviewed 13 February 2011

A bit better than the usual Holiday Inn experience. Great city centre location. Rooms clean and comfy. Happily stay again

  • Stayed December 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TykeMunki about Holiday Inn City Centre Christchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIIHG, Manager at Holiday Inn City Centre Christchurch, responded to this review
14 February 2011
Thank you for taking the time to post your feedback. We are pleased that you had a comfortable stay and enjoyed the location. Our guests often compliment us on the hotel location, due to the proximity to Christchurch’s best attractions, shopping and entertainment. Thanks again for your compliments and I hope we can welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not the usual Holiday Inn Standard”
3 of 5 stars Reviewed 7 February 2011

We stayed in a 2 bedroom apartment on the Executive Level. The apartment was shabby, the furniture all needed replacing, the kitchen needed renovating and the T.V was the oldest portable we've seen in a long time. Very disappointing. Fortunately we were here only one night. The only positive was the location ias it is within walking distance to all the local amenities.

  • Stayed January 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Armstrong23 about Holiday Inn City Centre Christchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBDM, General Manager at Holiday Inn City Centre Christchurch, responded to this review
10 February 2011
Thank you for posting your feedback regarding the 2 bedroom apartment. We are always striving to improve the experience for our guests so your feedback is valued. Your concerns regarding the condition of the room have been noted and we will look at how we can make improvements.

We are currently in the process of refurbishing, so we are confident that the new product will meet our guests’ standards going forward.

Thanks for your positive response regarding the location of the hotel. It’s certainly valued by our customers and we appreciate the feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Holiday Inn City Centre Christchurch also viewed

CentrePoint on Colombo Motel
5 of 5 stars 361 Reviews
Christchurch, Canterbury
Show Prices ABS:HotelCheckRates-d1174818?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The George Christchurch
4.5 of 5 stars 201 Reviews
Christchurch, Canterbury
Show Prices ABS:HotelCheckRates-d256485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Rydges Christchurch
4 of 5 stars 171 Reviews
Christchurch, Canterbury
Show Prices ABS:HotelCheckRates-d256483?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 147 hotels in Christchurch, ranked by popularity »

Been to Holiday Inn City Centre Christchurch? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn City Centre Christchurch

  • Holiday Inn Christchurch
  • Christchurch Holiday Inn
Address: cnr Cashel & High Sts, PO Box 22755 | *** Currently Closed, Christchurch 8001, New Zealand
Price range (per night):* INR4,403 - 8,304

Owners: What's your side of the story?

If you own or manage Holiday Inn City Centre Christchurch, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn City Centre Christchurch
Show the lowest price for this hotel (from our partners)
Show Prices