We stayed here in December 2011 for 3 nights. On arrival, we were made to feel very welcome by Jeff, who was funny, friendly and full of useful knowledge. He gave us some great tips on what to do and see in Cristchurch, particularly difficult as much of it was so badly damaged in the Feb earthquake. He even tried to source a Sunday roast for us and really pulled out the stops to try and find one. We were lucky enough to receive a free upgrade and our room was awesome. It was very big with kingsize (very comfy) bed, single bed, armchairs, TV, stereo, hanging and drawer space, kitchen(ette) with crockery etc, tea & coffee, shower room with shampoo etc, dining table & chairs, to name a few things. Pretty much everything you would need, and more. Modern and spotless too. We received milk and cookies on arrival, which was a lovely touch. The information in the room was very comprehensive and laundry facilities were spot on. There was also on site parking (as is normal with a Motel). The location was excellent, very central. There were full recycling facilities and the Motel has a good "eco" ethos. I'm sure Jeff and Naomi would have strived to provide you with anything you required, or at least point you in the right direction if they couldn't. We would certainly stay here again, not just for the service, facilities and location, but the price was spot on for a central Motel. Highly recommend - we will be back!