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West Plaza Hotel – reviews, photos

4.0 of 5
110-116 Wakefield St, Wellington 6011, New Zealand
Hotel amenities
West Plaza Hotel
Ranked #29 of 50 hotels in Wellington
3.5 of 5 stars 60 Reviews
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60 reviews from our community

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Traveller rating
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    19
    19
    4
    8
Date Rating
Surrey
Senior Contributor
38 reviews 38 reviews
Reviews in 38 cities Reviews in 38 cities
33 helpful votes 33 helpful votes
“Central location but a small room”
3 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We chose the hotel for its central location. The entrance and lobby area made you feel welcome.

We had a double room on the top floor at the back of the hotel overlooking a multi-storey car park. The room was on the small side though this is expected for a city centre location. The room was clean though the furnishings looked dated.

In the room was a queen bed plus a sofa (that presumably could be converted to a single bed), a desk and a small wardrobe. The mattress was too soft for my liking so I did not sleep well. In addition the room was quite warm even though we opened both windows.

The bathroom had a shower cubicle.

The hotel does have a small car park accessed via the road behind the hotel. This can fill up so suggest you book a place if you need it. The cost is $15 per day.

We did not use the restaurant, preferring instead to use local establishments. We did use the cafe on the corner of Wakefield St and Victoria St for breakfast which was great on the first morning and average on the following day. You can access a free WiFi service on this corner which is sponsored by various local organisations.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Iantravelsalot about West Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review
8 February 2012
Thanks for your comments they will certainly help future travellers. We appreciate your feedback as without it we could not make changes!

Regards,
Julie Wilcock, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Central, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Good Value, great service, central location”
3 of 5 stars Reviewed 6 February 2012

Stayed here for the New Zealand Rugby Sevens Tournament.
Hotel itself was quiet despite the event. The hotel was very helpful, provided us a roll away bed on arrival when we realised one room was booked as a queen, when we needed two seperate beds. As we extended our stay, the hotel was more than accomodating, enabling us to remain in our first room until the next room we needed to transfer to was ready. The day staff that we dealt with the most were excellent, more than happy to help us out. The rooms are basic, a little dated, but the service out ways this factor. Easy to walk to central business area, tourist spots are 5-10 mins walk such as the cable car and Te Papa.

Room Tip: Larger rooms such as 527, more space great light as on the corner The 3 bed rooms cielings are too...
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  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Crichcat for Wellington
Ask Crichcat about West Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review
7 February 2012
Thanks for your lovely comments about the staff at our hotel. It’s always great to hear when guests enjoy their stay with us and it will be nice to pass this on to the team .

I hope you had a fantastic time at the Sevens it’s an awesome event in Wellington city.

Regards,
Julie Wilcock, General Manager
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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Good location”
3 of 5 stars Reviewed 1 February 2012

This hotel is in a great location to see the city of Wellington. Close to Cuba St and the harbour front. The city information centre is also just across.
However we found the actual hotel room a bit old and dirty. It could do with a bit of updating. The mattress was very saggy and the basin had stains on it.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by aimes66 for Wellington
Ask aimes66 about West Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review
6 February 2012
Thanks for your comments - I have passed these on to housekeeping.

For your information we are replacing the carpet throughout the hotel starting March 2012.

I appreciate your feedback

Regards Julie Wilcock, General Manager
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Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Good value for money!”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

The hotel is very close to the City - actually right in the City. It is a typical business hotel with all services available.

The reception is friendly.

2 slightly negative points: Car parking in the Hotel is very limited - but just opposite is a public car park and the quality in the Hotel Restaurant is not great - but there enough Restaurant within walking distance nearby.

The rates are very reasonable so over all very good value for money!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gic2512 about West Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“A great hotel in a great location”
5 of 5 stars Reviewed 23 December 2011

This hotel is perfect for the city. It's situated at the bottom of the main high street and very close to the waterfront. The rooms are clean, quiet and very comfortable. I loved it

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask goochie60 about West Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about West Plaza Hotel

  • West Plaza Wellington
Address: 110-116 Wakefield St, Wellington 6011, New Zealand
Price range (per night):* INR5,016 - 7,802

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West Plaza Hotel
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