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Waimahana Luxury Lakeside Apartments – reviews, photos

Lowell Place off Lake Terrace, Taupo, New Zealand
Hotel amenities
Waimahana Luxury Lakeside Apartments
Ranked #31 of 73 hotels in Taupo
4.0 of 5 stars 10 Reviews
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10 reviews from our community

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Date Rating
UK
Senior Contributor
45 reviews 45 reviews
Reviews in 37 cities Reviews in 37 cities
54 helpful votes 54 helpful votes
“Booked at the very last moment.”
5 of 5 stars Reviewed 9 January 2012

With the help of the internet (whilst sat in a car park in Taupo) we found that the Lake Waimahana Apartments had availability, and the very helpful manager met us at the apartments, we booked for the next 3 nights, and were glad we did. The accommodation was outstanding, a large and modern sitting room with undefloor heating and a gas fire, with wall to wall views of the lake. A large well equipped kitchen, 3 bedrooms, 2 full bathrooms, washing machine in its own ‘laundry cupboard’. A BBQ on the veranda. The complex has a heated pool and jaccuzi pool. It was a top notch luxury apartment in which to chill out.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tula45 about Waimahana Luxury Lakeside Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Great Spot right on the Lake”
4 of 5 stars Reviewed 28 December 2011

The apartment we rented was a two bedroomed apartment and was very spacious and comfortable with a fabulous location right on the lake. The apartment we stayed in was number 3. No complaints at all there, however we arrived to a dirty verandah and outside area including the barbecue. My only other complaint is that there were not enough bowls in the kitchen. We had six friends over for dinner on Xmas eve and could not find a single dish or bowl to put a salad or potato bake in. Would be great if the owners could sort that one out. Otherwise a lovely spot with a huge open plan lounge, kitchen and dining area. People have complained of the noise from these apartments but we were on the lake side not the street side so perhaps that makes a difference as we found it very quiet. We did overlook the pool and children were making lots of wonderful noises down there during the day, but it did not bother us and at night you are not allowed to be in the pool area after ten, so that solves any noise issue there! We would definitely recommend this and stay there again ourselves.

Room Tip: Rooms near street side to be avoided, too noisy.
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kdorp about Waimahana Luxury Lakeside Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Top Contributor
68 reviews 68 reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
“Lakeside with nightly engine brake concert”
3 of 5 stars Reviewed 24 September 2011
1
person found this review helpful

We visited Waimahana in order to go to watch a friend drive a Formula 1 racing car at the Formula Challenge at the Taupo Race Track.

Waimahana apartments are on the main road that skirts the edge of Lake Taupo. This used to be the only road through the town but most of the traffic now goes along the by-pass at the very back of the town making the lakeside a peaceful place to stay....or so we imagined.

We stayed in apartment 10 which has lovely views across the lake. The apartments have been built on a hot water beach and the building is heated by extracting this volcanic heat. The pool, spa, water and space heating all use this free heat. This combined with solar gain makes the apartments very warm. We stayed in early spring so I can imagine that it would be quite hot in summer time. I'm guessing that all other similar apartments will suffer the same way. While the pool area looked inviting, on closer inspection it was found to have quite a thick layer of black debris on the bottom and some missing tiles.

The apartments are very large indeed, around 150m2, with two bedrooms plus a third bedroom created by pulling across a series of folding doors in the lounge kitchen dining. Creating this third bedroom does not make the place feel small. Everything is exceptionally spacious. The master bedroom has a balcony shared with the lounge and has an en-suite shower and walk-in wardrobe. The main bathroom is large with bath and separate shower. The entire apartment is well built with a very light and airy colour scheme. The two brown leather couches were very badly cracked due we assume to the strong New Zealand sunshine and their position in the window. They tried to protect them with an acrylic rug but we felt that this green grey rug (plus matching cushions) did nothing for the look and greatly detracted from the overall high quality finish. The carpets are the palest straw and very clean and would pick up the slightest mark so we were very careful not to spill anything, particularly important bearing in mind the rather threatening message in the welcome folder regarding stains! Seeing the two prominent stains on the floor of the rather dimly lit wardrobe we could see that this would be a constant battle with this carpet. We know because we have a similarly pale carpet in our bedrooms. The window treaments were a series of slightly worn beige blinds in the lounge and a black blind in the master bedroom which did not keep out the lights of passing traffic passing or daylight. The other two bedrooms had internal windows which suffered from the fact that whenever anyone moved around the block the lights came on and lit up the room.

With the windows fully closed and the blinds drawn the noise of passing traffic, truck engine braking and young people shouting made for sleepless nights. After 3 nights of this we were pretty tired. We don't think that hush glass has been installed in this building and really it should have this. Notes in the guest book mentioned the same issue.

Great store was made in the welcome folder about leaving the apartment in a clean state. We are particularly fastidious ourselves and so this is something we expect and respond to. We did notice a certain lack of attention to detail here because when we opened the crockery store it was very obvious in the sunlight that whoever cleaned the apartment was small of stature and could only reach so high up the door! The top of the refrigerator had not been cleaned for many months, presumably for the same reason. The island unit was spotless but the gas hob needed some deep cleaning to remove grease build-up we felt. Some of the items of crockery, including the kettle (which was odd) smelled a little musty so we washed them before using them. There were FIVE blown halogen bulbs in the apartment. The master bath had only one out of the three working. One of the pillows inside the immaculately ironed pillowcases was badly sweat stained, which was unexpected. The towels were some of the hardest and thinnest I have ever had to use. I expect they were dried outside without a final tumble in the dryer.

Our overal impression was of a well built, cleverly designed, spacious apartment that suffered from soft furnishing. maintenance and external noise issues. Many of the drawers and cupboards had personal items in them which made you feel that you were sleeping in someone's recently vacated home rather than a 5 star apartment complex. While we loved the building design the road noise means we could not stay here again.

Room Tip: We think that apartment 8 might be less noisy because it is further away from the road.
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  • Stayed September 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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See 2 more reviews by Int_Academic for Taupo
Ask Int_Academic about Waimahana Luxury Lakeside Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MalcolmandRoxi, Manager at Waimahana Luxury Lakeside Apartments, responded to this review
6 October 2011
Thank you for your comments. Your feed back is very much appreciated. I am disappointed that aspects of your stay were not as enjoyable as you would have wished! Some of the shortfalls you experienced are inexcusable and I am sorry for this. I have talked to my staff regarding extra attention to detail but ultimately I am responsible as I cross check all apartments before new guest arrivals. The pool is due to be resurfaced as per the recent Waimahana AGM and there is additional building maintenance to be undertaken. We are constantly working toward improving the overall experience on offer and your comments certainly help us in that regard. Thank You.
Traffic noise at Waimahana has diminished ten fold since the Taupo By - Pass has been operative. This is the first time noise pollution has come to my attention in the year since it has been opened.

Waimahana Apartment 8 is
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
1 review
“Everything in one place”
5 of 5 stars Reviewed 2 September 2011

We could not have wished for a better stay in a better place. The apartments have everything one needs. And they have sweeping views: from the three snow-capped volcanoes of Tongariro National Park, and Lake Taupo itself, right around to the township of Taupo.

On the shore of the lake, just in front of the apartments, steam rises through the sand of the beach, making it difficult to chose between the pool and the lake for a swin, even in winter, when we visited.

Room Tip: Make contact with Malcolm, the manager, and he will do his bets to ensure you ahve a good stay.
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  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John S about Waimahana Luxury Lakeside Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Lakeside Bliss”
5 of 5 stars Reviewed 4 August 2011

This is the 3rd time I have stayed in these Apartments and each time has been perfect! I have stayed with my family (5 of us) and with friends. Each time I have been in a different apartment ----11--4--8. These are all 3 bedroom apartments with large extremely well equipped kitchen and two bathrooms. They have all been furnished to a high standard and have every facility you need for a easy comfortable stay. They are right on the lakefront with fabulous sun and are an easy 20-30 min stroll along the waters edge to town. The pool is wonderful in the summer and the large outdoor spa perfect for winter days. Malcolm and Roxi who manage these Apartments are so helpful and efficiently deal with any queries or concerns you may have at any time. Highly recommend but don't want this to become too popular as I want availability so I can return!!!

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask StephNewZealand about Waimahana Luxury Lakeside Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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