We stayed at The Cove in room 11 , a one bedroom suite in early February 2012 , a suite with all the required services available , and we thought the heated spa on the deck was just great . We would return again and this was our third stay in four years , paying NZ$225.00/night .
The hotel is a little tired , but the amenities , decor ,location and reasonable price make it our choice for our annual trip to Taupo NZ .
The management are very helpful and I can only suggest the one service improvement , deliver the morning papers to the guest .

We had the pleasure of staying at The Cove Motel on Saturday evening. From the moment we walked through the door is was home from home. Vicki on the desk could not have been more helpful, what a pleasant and friendly person, an asset that many hotels could take a lesson from!!
Our room(#8) was immaculate, and had every utensil that you could think off. The room was spotless, huge comfy bed and believe me, to sit in the spa bath on the deck, drink in hand, looking over Lake Taupo was sheer luxury!!
Thanks to you Vicky for your assistance in choosing a good restaurant , the Millenium just up the road served up a delicious meal in beautiful surroundings!!
It was a pity we could only stay the one night......we will return!!
Kind regards
Brigid and Charlie - Tauranga , NZ

having decided on an impromptue visit to Taupo, I was lucky to get accomodation in this area over the summer christmas/Newyears period. I was told they only had accomodation of a suite at $180 then when I rang back, reception advised there was a single room for $130. I stayed one night but would not stay again. The toilet, shower & bathroom area looked as if they hadnt been cleaned for a while with HUGE thick layers of dark dust around the of the suspended ceiling. there was pubic hair on the floor and the sink wouldnt drain properly. I decided not to shower. I felt cleaner than the bathroom! Bed was OK. everything looked eighties style. Small balcony had green moss growing in tiles. looked too slippery to enjoy some of the veiw. Not really what I had expected from the outside, nor on the main strip of Taupo. Upon checking out the woman at reception complained between mouthfuls of jam & toast that I was interrupting her breakfast, then told me it was her day off..?? Its pity that this hotel is so ideally located but they have relied on a busy taupo area to keep it running instead on maintaining their hotel and customer service standard.

Small Studio Room with Queen Bed, two nightstands and one easy chair. Patio with two chairs and a table for breakfast. TV, Refrigerator, Toaster, Electric Kettle, Tea, Coffee, Sugar, Iron and Board, Hair Dryer. Modern, though somewhat small bathroom. Quite adequate for the night. A good bed and a good sleep. Tourist area and somewhat touristy pricing. Has access to lake and walkway around the lake. Walkway leads back to town – about 1 ½ miles. Great for jogging.