This hotel stay was for the first part of our tour around New Zealand and was meant to be a chance to relax. The first impressions of the hotel was modern yet welcoming, the reception was small but gave an intimate feel and with only two floors you could feel the luxury of the place. We were staying for 3 nights in the apartment suite, with two rooms, a private patio leading directly into the spa and pool area, well equipped with laundry room, a kitchen, sitting room and free broadband, nothing more was to be asked for. The hotel restaurant was very near, quite small but this was fine as we were nearly the only people there during our stay. We dined in the restaurant 2 nights, 3 breakfasts and one lunch and each time the staff were very friendly and the food was lovely with an acceptable waiting time. On trying the spa I found it relaxing and enjoyable and an acceptable price for the area. The only downside was that of the 5 heated pools only 2 were usable and the other pool was too cold, but as advertised was water from the sea so was to be expected.The noise from the road never bothered us, I would highly recommend this hotel and will be going back again.
Room Tip: The suite apartment is best for families but all have good views, i would say being on the 1st floor...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 January 2012
Dear Kate_rist,
Thank you for your review and feedback on Trip Advisor, we are delighted that you and your family enjoyed your stay with us and we will continue to strive in delivering the expected standards.
We also look forward to welcoming you again in the future and we take this opportunity to wish you and your family a happy and prosperous 2012.
Kind regards,
Stephan Rudich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC