We stayed in the campground for 3 days. We were welcomed by very friendly staff. When the next day a waterfront site came free, we asked if we could move there which was no problem. From here you have this beautifull view over river to the falls!The kids had a great time in the huge swiming pool and playground. It's the goor base to check out the area like Kerikeri, Waitangi, Pahia and Russel. Its true that toilet/shower area could be cleaned more frequently. On the other hand we camped a lot on DOC sites and this wasn't worse.

Great staff, they have done a fantastic job fixing up the rooms and pool area, all our needs were met and had a relaxing stay thankyou, recommend to all!!

We stayed here for 5 nights over New Year's Eve 2011/2012 in a outrageously expensive room at $140/night. We would have left but we were there with a group of friends and we could not find accomodation for all of us elsewhere during this busy time of the year.
The room was disgusting dirty , the shower was an absolut joke, the water pressure was so low that took around 45 min- 60 min to take a "quick" shower without washing my hair . The staff , starting with the manager/owner, was the most unprofessional, unfriendly, unhelpful, rude you can ever come across. The manager was wearing different name badges so she can hide from unhappy customers. Everything that we asked for the first answer you could hear was: "no" or "not possible".
In New Year's Eve the Manager was drinking alcohol while serving customers and she seemed intoxicated by mid night and became agressive with other customers.
Unbelievable!!
This was by far the worst experience we have ever had and we will never ever stay there again.
Run if you can!!!

Well, where to start....

DO NOT STAY HERE!

One word, FILTHY.

Needn't go on, others have also expressed their horror.

Stayed for 1 night 5 Jan 2012, in campervan. Worst place I have ever stayed at. Health Hazard in my opinion. My husband resorted to holding his breath outside the mens' toilets until he'd finished, as the urinals stank so badly.

Also, there is only 1 kayak, which is available on first come first served basis, and only at high tide, so forget that!

The location doesn't make up for the total incompetence of management.

I will have nightmares for months.............

Wish I had some photos, but didn't want to stay on toilets for longer than necessary in case I caught something.