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The Retreat – reviews, photos

Paihia, New Zealand
Hotel amenities
The Retreat
Ranked #22 of 44 hotels in Paihia
4.0 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    3
    6
    0
    0
    1
Date Rating
London, UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great sea views over The Bay of Islands”
4 of 5 stars Reviewed 12 April 2009

We stayed in a sea-view studio at The Retreat for 3 nights. Upon arrival we received a very friendly welcome from the owner and were shown to our room. The decor and facilities in the room were a little dated but the room was very clean and adequately equipped. However, this was more than made up for by the sea views as one wall was almost all windows - waking up to the sea view at the end of our bed was one of the highlights of our holiday! The balcony is shared but we never felt any invasion of our privacy; in fact we kept our curtains open the whole time to enjoy the sea views.

As suggested by the name, The Retreat is a little way outside of Paihia - not really a walkable distance but only a 3-5 minute drive and there is plenty of parking in Paihia. Many tour operators also offered free pick-up from accomodation, so location was never a problem for us.

  • Stayed March 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kent
Senior Contributor
24 reviews 24 reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
“Checked in & straight out again”
1 of 5 stars Reviewed 28 March 2009
1
person found this review helpful

We booked this stay luckily via the AA website and it looks pleasant enough.
When we booked we knew it was out of the way hence the name but it would have taken some time to walk in to town over two hills and a bay.

To be fair the hotel does have some nice views but it ends there. When we drove up we had our doubts, but we checked in with a pleasant enough lady who showed us to our room. Once she had gone my wife started to cry so we left to find somewhere else before breaking the good news. The reason was the state of the place; don’t get me wrong it was clean. It was just left over from 1972 or something, everything was tired and old. The balcony was shared with no privacy and all we could hear was a baby crying through one wall and the host checking another couple in through the other wall. There is a child’s playground for those with kids and some nice open space to. This was not for us.

We checked with the local isite who booked us into another hotel which was more suited for us. Upon returning we were told that no refund could be given as it was a busy weekend. This is in direct violation of their cancellation policy. So we left and cancelled via the AA website, paid the fees and got some of our money back.

This property may be for some people but it was definitely not for us and I can’t advise people strongly enough not to go there. Others will no doubt disagree but that’s their right to do so.

  • Stayed February 2009, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Glasgow
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Fantastic Views at the Retreat”
4 of 5 stars Reviewed 3 June 2008

This motel is set up on the hill above Paihia. The setting is great and the rooms all look out onto the water. Ours had a large bedroom with double bed and additional single. We also had a very big lounge/kitchen with patio doors out onto a deck on which you can sit and enjoy the view. The decor is a little in need of upgrading but it didn't spoil our experience. Unfortunately when we were there it was stormy so we couldn't get out on the water. Would love to go back on a good day!

  • Stayed January 2008
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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