We stay in a superior interconnecting spa room. While it was clean and tidy and the reception lady helpful it is nothing like 4 star and I can't imagine that anyone ever has paid the alleged rack rate of $700. It is very dated and basic. The door between the rooms jams on the carpet and is difficult to shut, bathroom has spa bath but no ambience - straight from the 80's. With 2 floors you have to put up with other guest clanking up stairs and overhead all night, toliets flushing etc. Obviously self rating has absolutely no controls and should be ignored. I'd be happy with this place if the owners were honest and described it as the 2 star it really is. I

Planned to stay 4 nights, stayed 8 - a fantastic family run this; service second to none, picked-up and dropped off as hotel's courtesy, every day to our national sports event, with stimulating, informative conversation and genuine interest shown by all family members during drives. Great local knowledge. We looked forward to these drives! Fabulous service, great food, we tried dinner, snack menu and cooked breakfasts. Room serviced daily 5 star - superb spa. Wouldn't stay anywhere else in Hamilton. Thank you Ray, Annette, Helen and Katrina!