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BEST WESTERN Great South Road Motor Lodge – reviews, photos

4.5 of 5
112 Great South Road | Newmarket, Auckland Central 1051, New Zealand
Hotel amenities
BEST WESTERN Great South Road Motor Lodge
3.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    3
    6
    3
    1
    0
Date Rating
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Helpful, accomodating and surprising quiet”
4 of 5 stars Reviewed 25 February 2011

This is my third visit and the staff and Laurence are brilliant - nothing is a problem, they are all ways helpful, and ready to please. The location for me is perfect as I know Auckland and have a car - try the new De Grand Thai restruant within waling distance - best Thai meal I have had in a while.
Bed is comfortable, big TV, clean - all you need for a good nights sleep!!

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask justolly about BEST WESTERN Great South Road Motor Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George Fu, Manager at BEST WESTERN Great South Road Motor Lodge, responded to this review
4 April 2011
Good Day!

Thank you so much for the review that you've written on TripAdvisor. We are humbled by your kind words, and all the staff here are looking forward to seeing you again when your next trip takes you back to Auckland!

Sincerely,

Laurence Lee
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballarat, Australia
1 review
“Professionalism Plus, Manager and Cleaning Staff. Great Location”
5 of 5 stars Reviewed 5 February 2011

Great location within walking distance to shops and transport. Also easy access to Newmarket and central Auckland. Room was well appointed wih fabulously comfy bed. Spacious, roomy and very clean and tidy (with air-conditioning, an absolute must for steamy days). Plenty of off-street parking. Laundry facilities, very good. Very quiet complex with a restaurant attached, Manager Mr. Laurence Lee couldn't do enough for you. Restaurant excellent, meals very appetizing & affordable "complements to the chef".
I travel to Auckland frequently and will be making this motel my base for future visits.
To management and staff...Keep doing what you're doing, the service is excellent.
Frances (Ballarat, Victoria)

  • Stayed January 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Switchedonlady_Fran about BEST WESTERN Great South Road Motor Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George Fu, Manager at BEST WESTERN Great South Road Motor Lodge, responded to this review
4 April 2011
Hi Frances,

Thank you so much for your encouraging words and also taking time to write your review on TripAdvisor. All of us are thrilled with the compliments that you have showered on us, and we'll continue to do the right thing for everyone that comes to stay at the Motor Lodge!

We look forward to seeing you again whenever you're in Auckland!

Sincerely,


Laurence Lee
Manager
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Hamilton, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“What a Lovely Motor Lodge”
5 of 5 stars Reviewed 11 October 2010

I can't speak hughly enough about Laurence and his lovely staff.............. I would go out of my way to stay in this Motor Lodge again. We were are large group of netball players and had to move out of a dity motel and found ourselves with Laurence. The units were lovely, clean and very welcoming. The staff was engaging and friendly they couldn't do enough for us even thou we had just turned there Motor Lodge upside down. It is very rare to recieve such proffessional customer service.

Well done Laurence & your staff

  • Stayed October 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Coralie61 about BEST WESTERN Great South Road Motor Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very Friendly Welcome”
4 of 5 stars Reviewed 11 July 2010

Stayed for 2 nights in Auckland at this motel. The bus stop was just up the road from the motel and so getting to and from Auckland was very easy. Friendly welcome and nothing was too much trouble. Room was clean and comfortable - my only slight criticism was that the kitchen area could be updated....but we managed just fine.

Good Stay :)

  • Stayed June 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BrisbaneLittleTed about BEST WESTERN Great South Road Motor Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“5 Star Customer Service!”
4 of 5 stars Reviewed 6 November 2009
1
person found this review helpful

Laurence has had 3 years' ownership of this motel and has the most engaging, friendly and professional customer service that I have experienced. Nothing is a bother; he has the answers to every enquiry at his fingertips and if you arrive exhausted and in the middle of a rain storm (that's Auckland for you) you are given a welcome that makes you feel very special. I was given a studio room upstairs which proved to be a little noisy for a light sleeper, as I could hear my neighbours' television through the wall. At 9.00pm I went down to reception and asked whether I would be able to change rooms, and at 9.10pm I was all set up in my QUIET, spacious downstairs 1 bedroom unit. (#3). Bliss. What else? The Oxygenising shower was fabulous, there was a great supply of fluffy white towels and nice flat pillows, I could listen to National Radio whilst I put my make-up on, the hot breakfast was delivered slightly earlier than requested (which was fine by me!) and I made my appointment in Grafton with tons of time to spare. This motel is nice and close to Auckland City Hospital, Newmarket, Broadway etc, seems reasonably priced, is clean and warm and I would definitely recommend it. Laurence coudl almost get away with charging for his smiling welcome.

  • Stayed November 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MazNewZealand about BEST WESTERN Great South Road Motor Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Great South Road Motor Lodge

112 Great South Road | Newmarket, Auckland Central 1051, New Zealand
Price range (per night):* INR5,993 - 7,449

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