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SKYCITY Grand Hotel – reviews, photos

5.0 of 5
90 Federal St, Auckland Central, New Zealand
Hotel amenities
SKYCITY Grand Hotel
4.0 of 5 stars 512 Reviews
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512 reviews from our community

What travellers say about this hotel
  • Sky City(50)
  • Sky Tower(38)
  • Room service(31)
  • Very nice(26)
  • Valet parking(22)
  • New Zealand(19)
  • Great location(7)
  • Friendly and helpful(7)
  • Only complaint(6)
  • Harbour view(6)
Traveller rating
    242
    171
    58
    28
    12
Only show reviews for Family (35) | Couples (273) | Business (91)
Date Rating
Sydney, Australia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“A few glitches but overall a good hotel”
4 of 5 stars Reviewed 12 February 2012

I stayed here for 2 nights from 3 - 5 Feb. I booked online and paid for a Grand Celebration package which was for a luxury king city view room with parking.

The pros of this hotel are: location, parking, clean, rooms were a good size and they served the most delectable strawberry macaroons in the evenings! There was also 30 mins free wi- fi per day.

The cons were: they tried to charge us $40 a night for parking and then still insisted on charging us $10 a night even though the online site said parking was included; we asked for an extra blanket one night and they rang back to say they couldn't find one; the spa and pool are sandwiched along one skinny closed in wall around the corner from the gym making it a pretty undesirable place to spend time to unwind; the "city view" was a view of the skytower if you look up into the sky and otherwise overlooked the outside terrace of the hotel which was a floor below; there was a wedding on in the terrace area one night which I think we should have been told about on check in because it was pretty loud.

I know it sounds like a lot of cons but given the price I paid for the room online (and to be honest the macaroons made up for a lot of the cons!) I wouldn't rule out staying again at an online price.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auckland, New Zealand
Reviewer
3 reviews 3 reviews
“Good all round experience”
5 of 5 stars Reviewed 10 February 2012

We recently had a night at the Sky City Grand, the facilities and staff are excellent,

The restaurant is awesome , beautiful food

Room Tip: Go for the suite , we had an all inclusive special , it was a very good deal.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great Hotel in CBD”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

The SkyCity Grand was a great place to stay. The rooms were large, clean, and comfortable. The location is terrific and very close to the waterfront. The Grill restaurant attached to the lobby had a great wine list, excellent steaks, and fantastic sides (the Mac and Cheese was unbelievable). We found a great deal on booking.com, so the room was more affordable than I'd expected. All in all, I would definitely recommend the hotel.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orewa
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Wow”
5 of 5 stars Reviewed 8 February 2012

just had a weekend at the Grand on one of the hotels special packages, cannot fault any of it, is on my do again list and I only live 30 minutes from it

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auckland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Great overnight stay”
4 of 5 stars Reviewed 8 February 2012

My partner and I celebrated a recent anniversary with one of Sky City Grand's special overnight packages. It lived up to our expectations. The room was well set up. The staff were friendly and professional. And on learning of our anniversary, they were quick to send us a note of congratulations and provide some complimentary SkyCity offers.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about SKYCITY Grand Hotel

  • Sky City Hotel
  • Skycity Grand Auckland
  • Hotel Skycity Grand
Address: 90 Federal St, Auckland Central, New Zealand
Price range (per night):* INR7,337 - 16,507

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