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Quay West Suites Auckland – reviews, photos

5.0 of 5
8 Albert St, Auckland Central 1001, New Zealand
Hotel amenities
Quay West Suites Auckland
Quay West Suites Auckland
Quay West Suites Auckland
Quay West Suites Auckland
Quay West Suites Auckland
Quay West Suites Auckland
4.5 of 5 stars 149 Reviews
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149 reviews from our community

What travellers say about this hotel
  • Great location(10)
  • Room service(10)
  • Very helpful(6)
  • Very nice(6)
  • Corner suite(6)
  • Bedroom suite(5)
  • Really good(4)
  • High floor(4)
  • Food court(4)
  • Really spacious(3)
Traveller rating
    75
    50
    18
    3
    3
Only show reviews for Family (46) | Couples (60) | Business (13)
Date Rating
Kerikeri, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Remarkable”
5 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

We stayed in a 2 bedroomed apartment suite for three days last week and it was absolutely superb - excellent for families or friends wishing to be together but also to have a degree of privacy. The ensuite bedroom was beautiful with a full length balcony that stretched across to the lounge area and we had beautiful views of the cruise liners coming into dock. The second bedroom had views of the city, was well positioned for access to the second bathroom / shower room and was also a good size - as was the overall apartment (no squeezing of suitcases through tiny hallways or corridors believe me!). The kitchen was well appointed and the room totally soundproofed so no problems with neighbours or traffic. At night standing on the balcony and watching the hustle and bustle of the outside World go by was in total contrast to the sense of comfort and serenity offered by the apartment - and extremely relaxing indeed. The apartments were clean and well maintained and the decor modern with a powerful air conditioning unit which made our stay all the more comfortable. The reception staff were courteous and tried their best to help whatever the query and the bar / restaurant staff equally wonderful (the eggs Benedict for breakfast was to die for too by the way!).

Overall, being fairly regular travellers, we all thought that this was a remarkable place and superb value for money - if you want an apartment that offers all that you need for either short or longer stays and well positioned in the heart of the city only a short walk away from the Viaduct Harbour and Queens Street shopping areas / bars and restaurants this should be your next pick - seriously. You'll have a great time I'm sure, as we did...

Room Tip: Rooms with harbour views / corner suites are well worth asking for...for a special occasion would al...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ricky361 about Quay West Suites Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Top Contributor
75 reviews 75 reviews
Reviews in 25 cities Reviews in 25 cities
54 helpful votes 54 helpful votes
“Great Location, friendly staff.”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Accompanied by our three year old grandson, we arrived early at the Quay West Auckalnd.
The reception staff although busy were friendly and obliging, and organised our bags to be secured as our room was not quite ready.They apologised for this, but as we were 2 hours early for check in, it was hardly their fault.
The room, ( 1707) was a corner suite as requested with a great view of the harbour.
It was well appointed with everything you would require for a short or long stay.
The rooms were spotlessly clean and the second bedroom, perfect for a small child as well as adults.
If I have any criticism, it is that although the showers were rain showers, there were no shower caps supplied, which i found surprising in a 5 star hotel, also there isn't any information on the hotels facilities in the room and I had to call reception to enquire as to what floors the pool and cafe were on.
Coming back from the pool at 4.30 pm, dripping wet with a tied ,hungry three year old only to find that the housekeeper had just started our room was a little Inconvenient to say the least, as we were pretty much left to hover still dripping unable to shower while he frantically tried to get our room done.
It was a Sunday and I wonder whether the staffing levels may have caused this but it was a real pain.
Room service was timely and the food and menu were great, so full marks there.
Check out was painless and once again our bags were stored for us.
All in all, I found the Quay West to be a great hotel, it's location is very central, and the staff were always very obliging.
I would recommend.

Room Tip: The corner suites are definately worth the extra. We were on floor 17 and would possible go higher...
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  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 7 more reviews by Prebbletonite for Auckland Central
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schagen
Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great, we loved it”
5 of 5 stars Reviewed 8 February 2012

We had a corner suite and were very happy. Lots of space and a great balcony. A very nice place to stay and very good for a family.

Room Tip: Corner suites certainly have good views.
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Lee H for Auckland Central
Ask Lee H about Quay West Suites Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brackley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
“Good Location”
4 of 5 stars Reviewed 29 January 2012

Only a 2 Day stay but the Suites are great, lots of room ,well equipped, even a washing machine and a few supplies. Well kept,friendly staff, Breakfast room seemed strange because it is run as a normal Cafe but service and food was good.
Great location for the City generally.
Doug Walker

Room Tip: Corner Suite higher up gives great views
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  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Doug W about Quay West Suites Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seneca, South Carolina
1 review
“Quay West Auckland”
5 of 5 stars Reviewed 27 January 2012

Lovely hotel. We picked it due to it's proximity to the wharf since we were disembarking from a cruise ship. A very lucky choice. The staff was fantastic, very helpful and easy to deal with. The room was large and very clean and neat. Centrally located to the CBD, restaurants and so much more.
We would choose a Quay West property again for a stay.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lynn B about Quay West Suites Auckland
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Additional Information about Quay West Suites Auckland

  • Quay West Hotel Auckland
  • Quay West Auckland
Address: 8 Albert St, Auckland Central 1001, New Zealand
Price range (per night):* INR9,226 - 18,508

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