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Mercure Hotel Windsor Auckland – reviews, photos

3.5 of 5
58-60 Queen Street, Auckland Central 1001, New Zealand
Hotel amenities
Mercure Hotel Windsor Auckland
Mercure Hotel Windsor Auckland
Mercure Hotel Windsor Auckland
Mercure Hotel Windsor Auckland
Mercure Hotel Windsor Auckland
Mercure Hotel Windsor Auckland
3.0 of 5 stars 392 Reviews
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392 reviews from our community

What travellers say about this hotel
  • Great location(27)
  • Queen street(26)
  • Valet parking(18)
  • Very good(17)
  • Night club(10)
  • Staff were friendly(9)
  • Clean and tidy(8)
  • Short walk(7)
  • Airport bus(6)
  • Rooms are small(4)
Traveller rating
    41
    133
    112
    52
    54
Only show reviews for Family (37) | Couples (169) | Business (59)
Date Rating
Timaru
1 review
“Better than expected.”
4 of 5 stars Reviewed 7 February 2012

My hubby booked this room for us, after I came on here to see what it was like, I must admit I was worried....

When we arrived we dropped our bags at the hotel as we couldn't go to our room (way to early) but our bags were tagged and set aside, The lovely man at recpetion offered us the paperwork to do there and then, we declined and went shopping :) when we came back at 2pm on the dot assigned check in time) we did the paperwork which took a minute and then were advised our bags had already been put in our room (lovely touch).

On arrival in our room on the 7th floor we were greeted by a light and clean room. I was happy with the furnishings and the bed was comfortable.

We used the kitchen but we were unable to do our dishes due to the fact there was no dish cloth. we had a microwave, jug, 2 elements and a fridge (complete with half a 1.5 litre bottle of pepsi from previous guest. (small eeeekkk)

The bathroom was large and clean, did note flush button on loo was a bit broken,

room was difficult to cool down due to poor aircon unit, but not too much of a hassle for a one night stay.

Good quiet room, a few noises from outside.

Check out the next day was quick and easy,

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Meegs_23 about Mercure Hotel Windsor Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Germany
1 review
“Expected more”
1 of 5 stars Reviewed 6 February 2012

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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“CBD Convenience”
5 of 5 stars Reviewed 4 February 2012

The Mercure Windsor is right in the hub of Auckland City.
If your looking for restaurants, clothes jewellery or girls this is the happening place.
The room was not huge. I thought it was just right,
Microwave hotplate and a big sink.
Bed was great fridge was big enough to put some extra beers in.
I paid $100 nz per night.
The second night I parked a car with the hotel valet and it cost me $35nz which was a bit steep but given the location I just walked out to the front of the hotel jumped in the car and drove away, so easy.
The Auckland Herald has plenty of girls in the personal section just look for ones in the CBD.
Show Girls is a strip Club about 150 meters away on Custom St, walk out of hotel turn right walk 30 meters to Custom St, turn right and walk about 120 meters, you can't miss it

Room Tip: My room was away from the street and very quite, in short I was impressed.
See more room tips
  • Stayed February 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LeonBloke about Mercure Hotel Windsor Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Value for Money”
3 of 5 stars Reviewed 2 February 2012

I booked online and stayed at the Mercure Windsor on 21st February. The hotel is located in a convenient location in lower Queen Street, it's a quick walk to a local supermarket and to the Viaduct.
The hotel checkin was great and the front desk staff were lovely and most accommodating on the couple of occasions I required assistance from them, they could not be faulted and did a great job.
The room itself was average, I stayed on level 2 and the room was dark and there were light bulbs missing which made it even darker. The tv did not work upon arrival, but this was promptly resolved.
The bathroom was reasonably bright but had the worst view I think I could have had - right out to a block wall with air con units on top, it was not nice at all, but the bathroom was sufficient and fit for purpose.
I got this room for a very reasonable price -NZD $115:00 was a very good price and I was not in the room for a great deal of time, however, should I have paid more or had stayed more than over night, I would certainly have requested a change of room as it really was not that acceptable and quite honestly it was quite depressing due to the dark and dingy feel.
Overall though I felt that I probably got what I paid for so can't complain, the service was of a very high standard and location great. I would certainly stay in this propert again in the future but certainly would not stay in the equivalent room.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by Adam6750 for Auckland Central
Ask Adam6750 about Mercure Hotel Windsor Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
1 review
“Well located but a little noisy”
3 of 5 stars Reviewed 31 January 2012

Very well located and with good price. The hotel is in the very center of town and the airport bus stops in front of it.
However, it was a little too noisy. We could hear some kind of party nearby all the night long.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mercure Hotel Windsor Auckland

  • Accor Hotel Windsor Auckland
Address: 58-60 Queen Street, Auckland Central 1001, New Zealand
Price range (per night):* INR3,335 - 6,725

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