I spent one night at the Auckland City hotel in October 2011 when the Rugby World Cup was taking place in New Zealand. With astronomical hotel prices being charged during this event, the Auckland City Hotel was both reasonably priced and provided good value for money. While I would not consider it to be in the heart of downtown, it is still conveniently located and just a short walk to downtown attractions such as the SkyTower, Aotea Square, Queen Street shopping and the Auckland Art Gallery.
The rooms are standard size, with nothing that would set it apart from a hotel in the same price range. The staff were very helpful when it came to finding a cheaper parking option than the hotel parking.
There are grocery stores and convenience stores nearby, but not too many restaurants close by. However, it's a short walk to the centre of downtown where there are many dining options.
All in all, the Auckland City Hotel is a good value choice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC