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Medina Executive Barrack Plaza – reviews, photos

4.5 of 5
138 Barrack St, Perth, Western Australia 6000, Australia
Hotel amenities
Medina Executive Barrack Plaza
Ranked #6 of 62 hotels in Perth
4.0 of 5 stars 149 Reviews
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149 reviews from our community

What travellers say about this hotel
  • Bedroom apartment(16)
  • Train station(4)
  • Very clean(4)
  • Good location(3)
  • Living area(3)
  • Main shopping(3)
Traveller rating
    43
    72
    26
    4
    4
Only show reviews for Family (33) | Couples (57) | Business (30)
Date Rating
Adelaide
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“A mixed bag”
3 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

Great location, clean and comfortable. Also, as I had requested a quiet room, and most bedrooms seemed to face Barrack Street, I was happy to be upgraded to a 2 bedroom apartment, high up on the 9th floor, which had an interior second bedroom which was very quiet.
The tv screen in the lounge had no vision when I arrived. I reported it in the morning and it was fixed during the day, then did not work again the next morning. This happened for the next two nights as well, ie it was never properly fixed.
Also, one day someone pilfered some of my food items (a box of trail bars etc) from the room while I was at work (not a day during which the room was serviced), leaving on the countertop some of my perishables (yoghurt and soft drinks) which they had taken from the fridge, opened, sampled and left the mess, just to make it obvious. I reported this to a Reception staff person, who apologised.
Overall a mixed bag.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Adelaidetraveller455 about Medina Executive Barrack Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mervin Lim, Manager at Medina Executive Barrack Plaza, responded to this review
6 March 2012
Dear Adelaidetraveller455,

Thank you very much for your feeback, we appreciate the time you have taken to let us know about your stay.

We are glad to hear that you were happy with your upgrade to a 2 Bedroom apartment. We do spend a lot of time maintaining these apartments as they are so large !

In regards to your comments about the TV, at the time of your stay we were in the middle of a transition period changing between Movie suppliers. Unforunately this did cause a few unforeseen technical issues, however these have all now been rectified.

Thank you for reporting the incident with the food to our reception, we did investigate this with our Housekeeping Manager and the Housekeeping Team. It was very disappointing to hear that this had occured and we are still confounded as this has never happened before. We hope that this incident does not affect your future stay's with us.

We hope to welcome you back again.

Kind Regards

Michelle Ashfold
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
1 review
“Excellent choice”
4 of 5 stars Reviewed 30 January 2012

We recently returned from a weeks stay at Medina on Barrack. Rooms were perfectly sized, cleaned brilliantly every day with no complaints. They even stacked the dishwasher for us and emptied it! Staff were approachable and friendly. Location was perfect for us, shops on the doorstep and a stone throw from Northbridge. The most useful thing was that it was a few minutes walk from the train station. I would highly recommend this hotel to anyone travelling to Perth for a night or extended long stay. My only complaint and that would be an overly strong word is that there was no DVD player in the room and with movie rentals being $15.95 it seemed a bit steep considering all the other amenities were top notch. Also, and this happens in a lot of hotels, the double bed was two singles put together, so if you like a spoon like i do it makes it a little uncomfortable... overall 9/10. Would definately stay here again if i go to Perth.

Room Tip: City facing room, the pool is on level 2 and has people splashing around so i would say level 5 and...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Susie1977Sydney about Medina Executive Barrack Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mervin Lim, Manager at Medina Executive Barrack Plaza, responded to this review
3 March 2012
Dear Susie1977

Thank you very much for choosing to stay at Medina Executive Barrack Plaza. We appreciate the time you have taken to provide us with your feedback.

It is great to hear that you enjoyed your stay with us so much. We are constantly trying to improve our guests experience and it is always good to receive positive feedback.

In regards to your comments in relation to DVD Players, we do actually have DVD Players for hire at Reception upon request.

We look forward to hopefully welcoming you back next time you are in Perth.

Kind Regards

Michelle Ashfold
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Position Position and space”
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Poition --under 5 minutes to railway station , Murray St mall including Woolworths ,DJs and Myers. 7 minutes to Art Gallery, State Library and Museum and Wellington Bus Station Cat and local buses at the door
Space -we had a 1 bedroom apartment (4) which has a good sized sitting/dining room and kitchen fully equipped for 4 , The bedroom has a king bed and lots of storage and the bathroom has a large shower (no tub) there is a small balcony and although noisy in the day it can be romantic at night ==despite heavy traffic there is no internal noise
We found the staff friendly and efficient and arriving early were given immediate check in

Room Tip: reports were that the standard room were small and some had poor outlook we have had room 4 twice a...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sheilarussell about Medina Executive Barrack Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mervin Lim, Manager at Medina Executive Barrack Plaza, responded to this review
6 March 2012
Dear SheilaRussell

Thank you for staying with us and taking the time to provide us with your feedback.

We are very happy to hear that you enyoyed your stay so much. While we can not always guarantee early check in's we do always try to accommodate our guests as much as possible and have the room's ready early when we can. We are glad that our team was able to have your requested apartment ready early for you. Our location is fastastic and close to most things you could possibly need and we love to hear that our guests feel the same as we do.

The majority of our apartments do have Bath tubs, it is actually only a handful which have a shower only. Should you return and want a Bath tub - please simply request this on reservation and we can ensure you have an apartment with a Bath tub.

We hope to be able to wecome you back again the next time you are in Perth.

Kind Regards

Michelle Ashfold
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Good Location”
4 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

Great location near Hay Street Mall and Murray Street. Don't think any other hotel/serviced apartment could be nearer than this. Service was okay although I was peeved that we couldn't get our check-out extension to 1pm since we had kids with us. I find a lack of flexibility with the hotel staff. We booked 2 rooms (1 single and the other a 2 room apt) since ours was 2 families consisting of 4 adults and 3 kids (ages; 8,9,10) We couldn't fathom why there was only 1 air conditioning in the hall of the 2 room apt? There was none in the rooms, especially the inner room which could get all stuffy. My friends had to leave their door open for ventilation. Also, if you're driving or renting a car, make sure you inform the hotel to reserve a parking bay for you...otherwise you'll need to park elsewhere...which I thought was ultimately more convenient looking at the tiny entrance to the hotel's parking garage.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Xan2010 about Medina Executive Barrack Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Super-helpful staff, great location!”
4 of 5 stars Reviewed 29 November 2011
2
people found this review helpful

We stayed for three nights in November this year, myself, my husband, and our 18-month-old. Check in was easy, location is fab, right in the heart of the city so very close to shopping/restaurants etc. Easy walk through town and a park to the ferry and on to South Perth, fab! Apartment itself was fine, good aircon, comfy beds, good-sized bedroom. Bathroom was a little musty even with a small window. Kitchen was well set-up, great for self-catering.

Housecleaning was daily including towels if you want. The thing that most stood out on our trip was the staff. The carried our bags, called the lift for me when I forgot my keycard. When I came in at 10pm with my baby sleeping in my arms lugging the pram and baby-bag, they rushed out to help, calling the lift and taking my pram and bag and delivering them at my door a few minutes later. Just what I needed! They were always happy and smiling and very polite. Thanks!

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask HollyNZ about Medina Executive Barrack Plaza
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Additional Information about Medina Executive Barrack Plaza

  • Medina Executive Barrack Plaza Perth
  • Medina Executive Barrack Plaza Hotel
Address: 138 Barrack St, Perth, Western Australia 6000, Australia
Price range (per night):* INR11,672 - 30,069

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