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Underground Backpackers – reviews, photos

268 Newcastle St | Northbridge, Perth, Western Australia 6003, Australia
Hotel amenities
Underground Backpackers
2.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    5
    1
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    12
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Date Rating
Perth, Australia
1 review
1 helpful vote 1 helpful vote
“Paddy O'Toole's bedroom”
2 of 5 stars Reviewed 10 January 2011
1
person found this review helpful

Location, price, pool, breakfast, linen, beds, lockers: OK
Male-female ratio, noise, bathrooms, kitchen, laundry: POOR

If you want to get some sleep, want to meet other travellers, know and expect some common courtesy, and want 5 minutes a day without a TV or stereo blasting tacky euro pop music, don't come to this hostel. Its full of Irish workers- the labouring, tattooed, foul-mouthed, drunk all day every day kind. Any if there's any there, that's the women as well.

For three nights in a row one guy in my room came home hammered, turned on the light, talked on his phone, smoked and basically treated the place like his bedroom. I moved but inevitably had to call reception at 2:30am to assess the next nights party in the same room. The fact it was allowed to continue until 6am illustrates Underground's policy, which is that they don't really care about behaviour, after letting this guy stay, and others who were acting like complete cretins in the pool area.

My assessment is ultimately this is a business, and as long as the beds are full management is happy. They probably know most people don't stay long enough to care or complain, and try to keep the long term migrant workers in to spend money over the bar and cover the rent (which would be high at this location).

  • Stayed December 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask julesdiamond6 about Underground Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“don't stay here!”
1 of 5 stars Reviewed 22 November 2010

My husband and I traveled Australia for 4 months and Bali for 2 weeks and had an amazing trip. The last 2 days of our entire trip was in Perth and we booked the Underground Backpackers based on the reviews online. It was such a horrible experience. We just wanted somewhere to crash and not pay a lot.

It was like being in a packed Irish pub at 3am at all times. When we walked in someone literally said, "fresh meat." ??? We checked in and lugged our baggage (a couple of heavy suitcases & backpacks) up 3 flights of stairs. The room was ok in terms of clean but very warm. We dumped our stuff and went out to dinner hoping it would cool down while we were gone. We came back a few hours later and it was SO hot and there was really loud music from the bar that blares throughout the whole building. We went downstairs to ask how to turn the a/c on and the guy that worked there then decides to mention that the a/c didn't work on that floor. There was no where else to stay except in a 6 room dorm that already had "3 Irish guys." He didn't try to offer us an apology or a discount. My husband even asked if we could be upgraded to a double room for a $5 discount and they said no and didn't even bother to help us.

We then walked around the city looking for a place with a/c and a little quieter. If we were going back, we would spend a little more and stay in a hotel. Unless I was 18, Irish and poor I would never step foot in this place. They also have signs up that say if you write a review on them they'll give you 2 free drinks. So I would be careful of taking other reviews too seriously. They also didn't allow visitors "due to recent events" (whatever those were!).

I would suggest that whatever hostel you stay at, you ask to see the room first. Good luck!

  • Stayed November 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Bad experience”
2 of 5 stars Reviewed 13 November 2010

I stayed with my wife at underground for one night expecting to cut cost on our accommodation. Unfortunately everything is not pretty in this hostel. We stayed in a standard double room and the room was partly cleaned, we could see hair on top of the cupboard and stains on the mattresses. The shared toilets are very dirty and is not cleaned frequently, I noticed a leftover underwear on top of the hand dryer for one whole day.

The staff is quite rude, may be cos we were Asian, and If you are an Asian planning to stay here think twice cos you wont fit in.

We were sleeping in the afternoon and suddenly one of the staff members barged into the room without even knocking asking if the duvet cover was on. I was too sleepy to argue.

They offer a complimentary breakfast which is quite ok, you have to get a bowl/plate + cutlery set from the reception with a 5$ deposit. Unfortunately they had given me the set without the cutlery and when I tried to return it they were asking for it, I had to explain I had not received any, and they were giving me the look I have stolen it. Anyhow I got my deposit back.

So guys think twice before you go to this place, We did it cos we wanted to cut our cost and paid the price.

  • Stayed November 2010, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask paxified about Underground Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
1 review
“Underground stoops to new low In sevice and accomodation”
1 of 5 stars Reviewed 19 July 2010

If you were thinking about staying at this hostel I would think very carefully about making your decision and it would be better not to even consider it based on my experiences
My experience with this hostel Patrons and staff would rate as one of the worst experiences in my life
Sure full of genune travellers but in amongst those social misfits and homeless people and sexual predators also patronise the hostel
A great place to stay if you wanna get drunk all the time and hang out with bludging travellers only too happy to prey on drunks on the street and even plan to rob them not really my cup of tea but this did happen there
The place a former night club with high ground rent relies on its Alcohol Liscence to run and the hostel pushes the boundaries with this allowing people to get intoxicated unchecked without any security regulation and a blind eye by the Police who seem to be forever present there but relies on CCTV which staff refused to check when a patron stole my 1800 dollar pair of glasses!!
I had to volunteer to clean the barbeque which was disgusting and the pool is a joke offered to heat it but obviously over capitalisation and high staff costs prevent any sound maintainance and quality expenditure
at night drunk people and drugs are common with patrons smashing up the place keeps the maintainance man in a job
Alcohol is always freely available at a price up until closing around 12 00

Left for my own safety but when I returned toi collect money I leant to help out traveller friends Thug staff told me I wasnt welcome
Voted by me worst Hostel I have ever been too and it aint cheap either
Staff also wrote me venimious letters about me which have motivated me to write this poor review of their establishment

  • Stayed June 2010, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask offshoreyachty about Underground Backpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNorthbridge, Manager at Underground Backpackers, responded to this review
25 October 2010
The person who has written this review has taken it upon himself to slander the Underground Backpackers at every opportunity and continues to write threatening emails to the Underground. We have requested that he stop doing this but he continues to relentlessly write things like this review which are totally inappropriate and bordering on libel. Take this review with a pinch of salt, it's the writings of a very upset and angry person!
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Contributor
19 reviews 19 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Had 3 nights here in a private double...”
3 of 5 stars Reviewed 22 June 2010

Had 3 nights here in a private double room. Rooms were ok, bathrooms were good.
Staff very unhelpful and rude at times.
And if you are not a guy and not Irish you probably won't fit in!!
Would not reccommend and would not stay again!

  • Stayed June 2010
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask clairehardman about Underground Backpackers
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Additional Information about Underground Backpackers

268 Newcastle St | Northbridge, Perth, Western Australia 6003, Australia
Price range (per night):* INR1,612 - 4,446

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