We have stayed here many many times and come to Broome at least once or twice a year and always stay at Cable Beach Club. We have been before in January but this trip a few things were happening as the resort was closing in Feb for a month of renovations. A couple of suggestions for management
1. Wait until the end of the Australia day weekend before starting the renovations at the sunset bar, this is the place everyone goes why close half of it down when you have guests?
2. Staffing- its the wet season but have more than one staff at the pool especially during the lunch period 12- 2pm.... This brings another issue and the attitude of some staff, they just couldn't be bothered they knew the resort was closing and wanted that last week to end. That said the concierge and reception staff were great.
3. Even in the wet season Guests still pay good money to stay and should be treated no different to those who stay in others seasons, especially If you want them to come back!
That said we will be back later in the year and look forward to seeing the renovations complete!
- Cable Beach Hotel
- Cable Beach Broome
