Was taken aback by being asked to pay for room in cash. However, my refusal and credit card were accepted. I had booked a 2 B/R apartment. Bedrooms extremely tiny and had no windows. It felt like you were sleeping in a cupboard. Not enough room to move bed from wall, hence sheet all tucked in one side of the bed & just touching wall on the other side. Blanket dirty and had "something" on it which had crusted! The lounge room (for want of a better word) was so small the couch was placed alongside the TV instead of opposite it.The glass sliding door to balcony, which was the only source of natural light in the apartment, was filthy. My husband found himself standing in a puddle as he shaved, only to discover a leaking pipe under sink. Location is great, but this place is NOT value for money.

We stayed at Mayflower in January and were absolutley shocked at the absolute poor quality of this hotel. Firstly we were put into a tail spin when the lady at the front desk wanted me to pay CASH up front for our 3 night stay. I asked to use my card and was told the machine was broken. I said I'd come back later when machine was running only to be advised that it had been off line for 2 months!!! They then persisted in me doing cash transfer on net around the corner. Something very fishy!!! This is the first step in my complaint process as we only stayed here as it was sent out as a promotion by Qantas.

We echo every other complaint in the reviews:
1. Bed - a piece of chipboard
2. Bedding - no blankets. Double bed had single synthetic blanket. Thank god it wasn't winter.
3. Shoe box - barley moved, not apartment at all
4. Lounges dirty and one had lost it's leg. Very uncomfortable
5. Cleanliness of entire apartment appalling - looked like no one had been in our apartment for months
6. Customer service - no one ever around to help.
7. Cash payment upfront only
8. Bathroom had no washing machine but drain pipe sticking up out of the floor which let the smell of sewerage into whole apartment.

Only saving grace good location, however, far more accommodation available in just as good locations.
Never again. Atrocious.

Sofa was very dirty and stained and beds are a piece of chip board with a mattress on top.Ridiculous!!!First and last time we stay here.

If you get nothing else from this review then follow this advice - the moment you check in ask for extra blankets for all beds. Melbourne winter is COLD and a thin synthetic blanket and sheet are NOT enough. We stayed here with our two kids for one night. It was not expensive but it wasn't a great bargain either. Plus the whole place just felt a bit drab and sad. Don't really recommend, though location is good for self catering and it's probably the cheapest self-catering 2 bedroom apartment you'll find. It was adequate, but shop around first. AND GET EXTRA BEDDING.