I recently stayed at The Langham for two weeks and had a great experience from the moment I arrived. A prime location in all regards. My welcome from the outset felt personal and genuine as does the seamless service generally. The staff were helpful and friendly. There was much attention to detail and small touches which make all the difference. The buffet breakfast was excellent, and I liked the Aria bar which was a good place to relax and have a drink and/or light meal. The view from my 20th floor Grand River View room was amazing and watching the New Year's Eve fireworks from the pool deck was truly memorable. My only negative comment is around their much hyped afternoon tea which was disappointing. I was visiting a friend who lives in Melbourne and booked this as a treat for her. We both found it distinctly underwhelming, some items were stale, and not value for money at all. However, I would definitely return to The Langham without any doubt and intend to!
Room Tip: For me, having a high floor river view room was key. Rooms are well sound insulated.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
Thank you for taking the time to review us. We are so pleased that your visit was memorable for the genuine service from all the staff as well as our famous Melba buffet and the spectacular views of the skyline and fireworks from the hotel. We will certainly follow up on your feedback about the afternoon tea – we are renowned for our Langham Tiffin. We are thrilled to hear that you will be returning and we look forward to welcoming you back for another memorable stay.
David Landis-Morse
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC