My husband and I booked a trip to Australia including Melbourne and we planned well ahead of time. This hotel seemed to be nice, attractive, etc. We booked through a very competent international travel agency STA Travel for exactly Jan 23-25th.
While we were on our way to Australia, during our stopyover in Taipei, Jauary 12th, my husband learned of the totally unexpected passing of his mother and we had to return to Europe prematurely. Immediately, and still in Taiwan, I cancelled all our other portions of the trip, respectively postponed them until November. All the other companies, hotels, airlines were very understanding - with the exception of this particular hotel.
We could have supplied a death certificate but the hotel made absolutely no attempt to help out in this situation.
Therefore, given the way, they treat patrons in such a mean way, I can absolutely not recommend this hotel ever to anyone and I sure hope that one day they will have slightly more accomodating management/staff.
As I am a total frequent traveller, having seen more places in the world on business as well as leasure, visited more hotels, large and small, leading and B&B, I sure feel very qualified to write this report and I will post a copy to all the other major hotel evaluation sites.

Stayed here for 4 nights with a group of friend. The 2 bedroom, 1 bathroom appartment was fairly small but was adequate. Our main gripe was the strong smell of cigarette smoke which we couldn't shift due to having no opening windows.
The location of the apparment is good and fairly central.
There is a decent sized pool but its cleanliness left a lot to be desired, we even found a newspaper in it one morning accompanied by numerous dead beasties and bugs. Overall I'd suggest looking elsewhere as the price was not especially reasonable.

We arrived early to the Somerset Gordon Place, to find our room ready and a high floor as requested. Judging from some of the reviews on here, we must have struck lucky with the room, which was huge, and had plenty of wardrobe space (even for all my clothes), a nice sized shower room with seperate toilet and a fully equiped kitchen. The desk staff were always friendly and ready to help with any questions and or queries that we had and although the weather while we were there was not suitable for the pool, we thought the facilities fine. This was our first stop on our trip to Australia and it was a great base for us to get out and about in Melbourne, with China town on the door step, plus many other restaurants and eateries and easy access to the trams which we used to get around. The Hotel also provided free internet access, which was very handy and we loved the atmosphere and architecture of the building. The gym was pretty rubbish from what we could see, but we were here to have a clean, safe and secure bed for the night after a day of sightseeing and fun and the Somerset Gordon Place did not disappoint.

I stayed at this place for 2 nights with 3 other friends.Our room felt very unclean,we were kept awake by drug addicts (literally) outside our back glass door-there were used sringes on our step.We had requested 4 champagne glasses to be in the room upon arrival,not there,took ages for them to arrive.Empty beer bottles littered the footpath right by the entrance to the hotel.Don't stay here,,there are better places like Punt Hill Apartments just down the road.