We got deal from wotif for $179, paid too much for such little, checked in late sorry no room changes all rooms full, our room was large with very creaky floors, shower was over the bath, which was deep and narrow very awkward to get into, so i pity anyone who can't jump over the bath to have a shower too higher sides, I don't think it was safe, mould in bathroom glass door as well, during the night you could here anyone walking past the room as the door shook, morning paper sir yes i asked for herald sun, at my door in morning was the age, now for breakfast, we had 2 full buffet breakfast's included, we came into the dinning area expecting a nice full on breakfast only to be told you have to pick only 3 items of the selection menu , which will be cooked for you, no self serve, continental was available but poor selection, we waited over 25mins for our food and when it came out there was hardly any food on the large plate, I was so disappointed, we have stayed at many hotels in Melbourne and around the globe which far exceed this quality of service, my personal opinion would I stay here again NEVER, would I recommend it NO.
Room Tip: when you check in, get there early so you can change rooms if your not happy, we got in late, all fu...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 March 2012
Dear Blueute,
Thank you for your feedback. In regards to the creaky floors, we are an old hotel built in 1883 and so our building has a few quirks like this. I'm sorry to read you didn’t enjoy the breakfast - I've passed your feedback onto the director of food & beverage. Apologies that you didn’t receive the Herald Sun in the morning and got the Age, unfortunately this happens from time to time.
Please if you could email me the details of your stay I will get our maintenance department to address the issues in the bathroom.
Kind regards,
Victoria
victoriabatters@thehotelwindsor.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC