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Manor House Serviced Apartments – reviews, photos

4.0 of 5
36-38 Darling Street | South Yarra, Melbourne, Victoria 3141, Australia
Hotel amenities
Manor House Serviced Apartments
Ranked #164 of 200 hotels in Melbourne
3.0 of 5 stars 36 Reviews
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36 reviews from our community

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Traveller rating
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Date Rating
Adelaide, Australia
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
“Convenient and clean”
4 of 5 stars Reviewed 9 November 2011

We stayed at the Manor House 3/11 - 7/11, 3 adults in a 2 bed apartment. One of us had stayed twice before. All rooms were clean, all appliances were clean. Beds were comfortable. New flat screen TV worked. Reception staff were friendly and helpful. Our only negative was something outside the Manor's control - the noise of the trains during the night/early morning. Ask for an apartment on the side of the building that does not back on to the train line if you are a less than heavy sleeper. As a convenient location, close to public transport, Chapel St, Prahran Markets and with all the restaurants of Toorak Rd on your doorstep, would definitely stay here again.

Room Tip: Ask for a room away from the train line.
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  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mt Martha
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Previous Reviews Do Not Do This Hotel Justice”
5 of 5 stars Reviewed 25 September 2011

My friend and I stayed at the Manor House over this previous weekend. We did not check the trip advisor reviews until after booking and became rather nervous about what we were gettting ourselves into, but I have to say we were more than pleasantly surprised. The room was clean, spacious and well stocked, the location was wonderful, and none of the issues raised in previous reviews seemed to happen to us at all. We enjoyed ourselves thoroughly. The only one thing that I would bring to that attention of staff would be that a $500 bond is more than exhorbitant for a three night stay, and that yes, double glazing would be effective in some of the more rear-facing rooms. Other than that, however, I would advise anyone to stay at The Manor House.

Room Tip: Couples with babies be advised that the two bedroom suite is on two levels and has a steep staircase...
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  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Definitely could not recommend”
1 of 5 stars Reviewed 25 September 2011
1
person found this review helpful

Our stay in July 2011 was extremely disappointing. We had a 3 bedroom apartment at the rear of the building. The apartment was tiny with an exceptionally small living area, the door to one bedroom was unable to be closed as the beds filled the room entirely. The quality and condition of the apartments was very poor - tired paintwork, dented refrigerator, hooks hanging off walls, grubby tiling in bathroom. Noise from the train tracks at the rear of the building was instrusive, with no double glazing on the windows or balcony doors. We booked for 7 nights and left after 3 nights. As soon as we saw the apartment we indicated that it was not of sufficient quality but the reception was exceptionally unhelpful.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“I wouldn't stay anywhere else.”
5 of 5 stars Reviewed 8 September 2011 via mobile

My Occupation requires a lot of travel internationally and within Australia.  One of the uncertainties of this is: What will the accommodation be like? Good, reasonable or poor?

Accommodation is the key element of Travel (apart from getting there & back).

I would highly recommend the Manor House in South Yarra; having been staying there and at the previous Avoca Street location for the last 20 years, it really is my home away from home.  I spend around 40 nights annually in Melbourne over about 8 stays, and wouldn't stay anywhere else.

The rooms are all superbly maintained by an exceptional group of people, who will always do the extra things to make a traveler feel at home.  Small things like getting an extra baking dish (the units are all self contained) or an additional milk, or another bottle of wine.

With secure parking and 24 hour staffing you cannot pass up on the Manor House.

Terry Jones
Director
Back Bay Clothing Australia

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
“Horrible, do not stay here”
1 of 5 stars Reviewed 22 August 2011 via mobile
1
person found this review helpful

We stayed at the manor house recently and checked in late as we got a late flight in. The guy at reception was rude making jokes to me and my friends that were not funny!
When we finally got to our two bedroom apartment it was tiny! We had no room to put our bags and to
Top it off we woke up at 7am to trains and busy traffic! Defiantly not 4.5 star Apartments. More like a 3 star. On the bright side the receptionist that was on duty the next morning moved us to a better room. The location is ok but for $240 a night, it is defiantly not worth it!!

  • Stayed August 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Noname199 about Manor House Serviced Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManorHouseSouthYarra, Manager at Manor House Serviced Apartments, responded to this review
30 August 2011
Dear Guest,

Thank you for your feedback regarding your recent stay with us.

We respect your right to opinion but are surprised by your low scoring of our accommodations, particularly on location and cleanliness; we feel your ordinary ranking was a result of your negative first impressions and does not accurately represent the property.

The Manor House Apartments are rated 4 stars by that reputable AAA tourism board based on the hotel’s accommodation and facilities. Our rates are very competitive with a favourable value for dollar.

Our location is something that our guests describe as ‘brilliant’ and readily accessible to everything one could desire. We are located within walking distance of bustling Toorak Rd with an abundance of cafes and restaurants, and Chapel St, the fashion hub of Melbourne where a cosmopolitan of local and international boutiques await the passionate shopper. With supermarkets, galleries, entertainment venues and exciting nightlife only a stone’s throw away, the Manor House Apartment’s location simply cannot be beat.

We are surprised in particular on your judgement of the room cleanliness. Our housekeeping team are diligent and pride themselves on the presentation and cleanliness of our accommodations.

In addition to a practice of checking all arrivals prior to check in, we provide a daily service to guest’s that includes a thorough clean of both the bathroom and kitchen, in addition to the replacement of amenities.

We are pleased to hear you were satisfied with the apartment you were offered and subsequently moved in to the next day.

Once again, thank you for submitting your feedback. We appreciate guests taking the time to share their experience and use their comments as a valuable training tool in our quest to better our service.

Should you ever find yourself requiring accommodation in Melbourne in the future, we hope you will consider staying with us again.

Yours Faithfully

Peter Sgro

Managing Director
Manor House Apartments
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Additional Information about Manor House Serviced Apartments

  • Manor Hotel Serviced Apartments
  • Manor Hotel Melbourne
Address: 36-38 Darling Street | South Yarra, Melbourne, Victoria 3141, Australia
Price range (per night):* INR8,004 - 14,673

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