Promised so much but delivered so little. The only positive was that the bed was relatively comfortable. The room had poor repairs (or no repairs), missing light bulbs and stained bed covers and towels. Terribly slow and noisy lift.

Stay here regularly. Good value if you can get a last minute deal. Good staff, average rooms, crappy car park. Constant lift motor noise in many rooms. Quicker to walk up the stairs to the room than wait for the lift which belongs in a museum.

I stayed here with my daughter for just one night while we were in Melbourne after a day at the tennis. We had paid for a queen and one single but was given two queens (which daughter was pretty pleased about). Room wasn't shabby at all (as I have read in previous reviews)...paintwork was good, carpet very clean, and the beds were COMFY! Bathroom included a shower over a bath - all very clean and didnt need renovating. Maybe they have different rated or standard of rooms in the hotel and we were fortunate to receive a good one. Trams are just up the road and easy to catch into the city. We caught a taxi to the tennis as we really didnt know what we were doing :) We had a full buffet breakfast which included everything we needed...and more. We were offered free internet if we needed it and the staff were pleasant and helpful. Nothing to complain about.

Really happy for the money. free wifi, dvd hire, computer terminals. Ipod doc, good sized TV. Rooms were nice and well kitted out. Staff were very friendly and helpful. Breakfast was pretty good too. Cleaners seemed to move my stuff too much and I lost a few things and the pool area was not quite as nice as it looks in the pics, but very small issues which are not worth worrying about.