We were only here for 2 nights but loved staying here- quiet, friendly staff and a great location to get on trams and shop. Loved the tree lined street. The best thing about staying here is the breakfast. It's the best I've ever had in a hotel. We stayed in a studio. Comfortable bed. Bathroom isn't maybe as lush but we were happy staying there. I would go back again

Booked the Sebel Melbourne for 2 nights on a work trip. I arrived and checked in after work, and was appointed a room on another wing (the one at the back - room 403 - i think). I was happy with the decor, it was modern and clean and big for just one person. What I didn't like about the suite was the outside noise coming from the exhaust fan from the building across the alley. I'm a light sleeper - and the noise sounded like you're in a plane...I called the reception and asked to be moved, which they did, to a smaller -ish room on the top floor which was smaller but much quieter.

My booking came with breakfast, didn't get to sample all of it however I can say that the sausages was tasty!

I've travelled to Melbourne several times for work and have stayed in different hotels all the time; however I'd probably book the Sebel again, its convenient, and the bed was comfy.

When booking ask for a higher floor if your a light sleeper.

We had stayed at the Sebel a couple of times and had found it to be of above-average standard.

However, our stay in December , 2011 was very disappointing. Firstly, we had to change rooms because the bed was so lumpy I couldn't get a good night's sleep. They happily changed rooms but the housekeeping that week was terrible! The bath and basin still had hair and soap marks in it even after the daily clean. The toilet was not cleaned properly. Bed was not made, the bed cover was simply thrown over each day. Bathroom supplies were not stocked up each day.

Service at the Reception wasn't particularly welcoming in our week's stay there either. Reception staff simply ignore you as you head up to the room. EXCEPT for Gordon the concierge who is simply delightful and was the saving grace of our stay. He is such a joy!

On New Year's Eve, the Reception Manager who was standing outside the hotel simply looked at us and looked away as we entered the foyer. No 'Happy New Year" nor even a smile. Guess he wasn't too pleased with having to work that night!

What a shame the place had gone downhill so quickly.

We stayed at the Sebel over the Australian Open - great stay, great hotel and did I mention the Concierge Gordon ?? What a find - he was the best concierge I have ever seen. Nothing was too much trouble for him - he answered every question with utmost knowledge of the area and he was sooooo friendly. He offered to help with anything we needed. Customer service is so important and you can have the best rooms in the city but if you have a poor staff member then it all goes out the window - well done to The Sebel on having Gordon - I can see another person who has posted about him as well on this review - he is a stand out and a treasure to your hotel.